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Ethical Poll 2
Let's say, hypothetically, that you had a membership at a massage place where you paid a monthly fee and got 1 massage each month plus reduced rates on additional ones. And your DH doesn't have a membership, but has occassionally gets them and has had memberships b/f. And, they have a program where you can transfer some of your massages to others and you did that b/f but they messed it up in the computer and had to fix it so that he could have your massage....
Then, the next time you book a massage for DH they tell you he has a membership, so he has a free massage. But he doesn't and you argue w/ them and they double-check and insist he does. Maybe he secretly got one? So he gets a free massage. Then you double-check and ask him and he definitely doesn't have a membership. Then he schedules another massage and tries to pay and they tell him it's free. And he argues w/ them, asks them to double-check, argues some more and they tell him when someone says your massage is free, you don't argue w/ them. So, the second one was free.
WWYD? Never go back? Go back and argue w/ them everytime and try to pay...and worry some day you might get billed for them? Go back and enjoy your free massages?
Re: Ethical Poll 2
DH did try to ask her for something in writing...but then just took the free massage. I don't want to purposefully take advantage but I don't know how not to w/o never going back because all they do is argue with us.
I'm all for the three strikes you're out policy. DH or you try 2 more times to make it right, whether that be by getting something in writing, nicely pointing out your credit card hasn't been charged, etc..
Option 2 is make an appt. to talk to manager and tell them your concerns and that you feel they are losing money, you're trying to help them and that if every time someone comes in for a massage you would prefer to take your business elsewhere. Maybe they will get to the bottom of it to not lose your paid business?
if it was a small mom and pop place, and this was their only location, i'd tell them thank you, but you'd rather not receive any more free massages and really want to be a paying customer. if you like the massages there, i don't think it'd be a reason to leave or anything. if they still insist, leave generous tips, the size of thr price of the massage.
if it's a big chain of massage parlors, i'd ask them to double check again, remind them you haven't paid for your membership, and ask them when your membership expires. i'd keep using the free ones at a chain, but only after trying reasonably to fix the problem. if they have an error, it's their fault, not yours.
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This. Well, and what someone else was saying, I mean if it's a small mom and pop place, I would probably be like "seriously I don't have an membership", but if it's a chain, free massages all the way lol.
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