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I'm really bothered by this... long
At the moment I still haven't gotten the phone call back from this new job for my second interview, and i'm trying really hard not to panic about that. But what's bothering me involves my current job, simply because until i've gotten the thumbs up for the new job, i'm stuck here for the long term. 
The pharmacy manager (and my boss) is really starting to bother me. She had gotten on my nerves before because she's such a micromanager, but now she's micromanaging a LOT more. And it seems like in the process of breathing down my neck and everyone else's necks, she's not doing HER job properly, and not really acting appropriately at work.
For example, she usually is trying to do too many things at once and moving too fast, and ends up making a LOT of mistakes on patient's prescriptions. Especially lately, we've had a lot of patients have to return wrong medication, or pill bottles thrown in their bag that belonged to someone else, etc. and honestly, that's a really big deal, because the wrong medication could kill somebody. Even if nothing happens, it's still a HIPPA violation if someone sees another patient's medication. We have a procedure that requires our pharmacists to log a STARS report whenever something like that happens, so it's documented. But my manager has a tendency to try and sweep these mistakes under the rug, not put STARS reports on herself, and whenever another pharmacist catches the mistake and files a report on her, she goes on about how it wasn't really her fault, and makes all these excuses, tries to pin the blame on other people in the pharmacy, etc.
On top of that dishonesty, she also has a tendency to leave the pharmacy unattended for long periods of time. And I mean, LOOOOONG periods of time. On weekends the pharmacist has nobody to relieve them for lunch, so they have to quickly run and grab their food, do their bathroom break, etc. whenever there's downtime. Technically whenever the pharmacy is open the pharmacist is legally not supposed to go out of eyesight, but obviously we make an exception for this. My manager, however, tends to leave the pharmacy for an hour, sometimes more, just to heat up her lunch! Even worse, today (and she's done this often in the past), she said she needed to run out and buy something real quick. She left the pharmacy for an hour to go do some shopping! And yeah, she'd come back real quick if I paged her because I needed her to do something, but I shouldn't have to page her to come do her job.
Anyway, all of this is really bothering me a lot, I feel it's dishonest. But I don't know if I should say anything about it, or just leave it alone, because she's been there for 11 years, while i've been with the company for 10 months. It just all leaves a really bad taste in my mouth. What do y'all think?
Re: I'm really bothered by this... long
I've been in similar situations to this in retail environments. I never reported the managers and it made me kinda bitter and resentful towards my job in general. I always felt like I was covering for them, doing more work than I was supposed to, etc., basically keeping the ship mostly afloat while they got the higher pay, benefits, and praise.
Usually I would say stay out of it and don't jeopardize your job because I think someone that has been there eleven years probably is pretty close to her supervisors and I could see a complaint against her just making the job worse for you. Unfair, but that's how nepotism is.
I would just continue to look for new jobs and more productive and professional work environments and then report this when you give notice. It's really scary that she is messing up prescriptions especially when some people don't even read the labeling and inserts. Sounds like a lawsuit waiting to happen.
Sorry that you have to deal with this. :[
Love is friendship on fire!
Sonrisas and Sweet Dreams
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This. Especially because of what you said and how you agree that the wrong medicine could kill someone. I mean, thank God those people who come back are young and with it enough that they realize - but what about an older person who lives alone and has poor eyesight? Do they realize they're taking the wrong medicine? That really rubs me the wrong way. Especially with what people pay for prescriptions and healthcare I don't think it's too much to ask that you get the right medicine. Sheesh.
Sage & Berries Blog
ditto!
Double ditto!
For the safety and well being of everyone. And it doesn't have to be a dramatic ordeal. Just do your job and report it to the proper people and be done with it. Because, if you're like me, and someone does get hurt (or worse) the "next" time it happens (and it will) you will feel responsible too.
Hi guys - I don't think I've posted on TN yet, but you all know who I am... Like I said, I don't think I've posted here so sorry if there's no picture.
Anyway, I disagree with this 200%. No offense, but this is a a cheap way out. Pharmacists are paid a lot of money for a reason, and the reason is NOT to potentially kill their customers. It's to make sure their customers aren't taking prescriptions that will cause them to kill themselves with their prescriptions. So the fact that your pharmacist is doing things that threaten others' lives pisses me off, and worries me. I'd report it in a professional way that makes it clear that you're actually worried about the patient's well-being, not in a petty way. I think with the circumstances you've described, there would be no problem doing this.
Good luck!!