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Local News Story- Racist phone call
http://www.myfoxhouston.com/dpp/business/120215-woman-customer-service-rep-spewed-racial-slurs
I saw this on the news last night and was so appalled. It was all on tape, which you can hear on the link.
Customer Service Rep: We prosecute anyone who tries to defraud our company if you wanna try that let me know it's called theft of services and I'm sure down there in Texas they just love you Black folks in court.
Kaneisha: What does it have to do with me being Black?
Customer Service Rep: Yeah, go to court in Texas and find out."
Customer Service Rep:I would love to turn this over to our attorneys they'll go for prosecution in Texas for theft of services because we did the work and you're not going to beat us out of our money. You people are famous for that. For stealing, lying.
Keneisha: You said you people what do you mean by you people?
Customer Service Rep: That's why the prisons in Texas off Black people so much with lethal injections.
Customer Service Rep: We know about you Black people because that's what takes up the jails and welfare are ni**ers.
The article just goes on to have some activist talk about how this is a teachable moment, which I also saw on the news? Teachable moment? Understatement of the year.
Re: Local News Story- Racist phone call
That CSR was in the wrong profession. (keeping with the understatement theme)
ha. Yes. And I am thinking also how most CSR conversations get recorded in house by any company too, right?
Baby Boxer is coming! 5.23.12
www.focushunting.com
"If you wanna win then you shoulda put a hat on it. Don't be mad when you see a knit cap won it. If you wanna win then you shoulda put a hat on it."- Fenton
It said Nels finance in the article.
And I agree that the company sounds fraudulent.
http://www.nelsfinance.com/
The website looks pretty crappy if that is indeed the right compnay.
I can't believe there are still people like this. I don't even know what to say.
I looked at the website and in addition to saying they make adult videos in there about us section it also says "Our Website Is Being Remodeled Please Forgive Us For The Incontinence"
The "I didn't know people like this still existed" thing cracks me up.
Come to a holiday gathering with my dad's family. A whole new world will open up for you.
"As of page 2 this might be the most boring argument ever. It's making me long for Rape Day." - Mouse
I remember a coworker saying something about how "it's sad, but they really bring it on themselves" when informing me of the unofficial store policy of treating black kids (but not white kids) like shoplifters. It was my first job and all I did was quit. I wish I could go back in time and raise hell. It still makes me feel queasy.
But I find it easy to believe that a lot of companies have scary racist unofficial policies. Unfortunately for them, every once in awhile someone thinks that makes it okay to say out loud. Because, you know, they're just saying what everyone else is thinking. *v See Denny's for a starter.
"The meek shall inherit the earth" isn't about children. It's about deer. We're all going to get messed the fuckup by a bunch of cloned super-deer.- samfish2bcrab
Sometimes I wonder if scientists have never seen a sci-fi movie before. "Oh yes, let's create a super species of deer. NOTHING COULD POSSIBLY GO WRONG." I wonder if State Farm offers a Zombie Deer Attack policy. -CaliopeSpidrman
Whaaaaa?! Not Eggs over My Hammy!
Baby Boxer is coming! 5.23.12
www.focushunting.com
Moons. MOONS!!
racist.
Baby Boxer is coming! 5.23.12
www.focushunting.com
"Over my hammy" always make me picture a um, meaty hiney. Now with fried eggs. Not what I wanted for breakfast.
I'm too lazy to look it up, but my memory was sometime in the 80s Denny's got it's ass handed to them over being racist assjerks, and now the black family(?) that sued owns the company. Or did. Or I'm making it all up. Something about jellybeans.
"The meek shall inherit the earth" isn't about children. It's about deer. We're all going to get messed the fuckup by a bunch of cloned super-deer.- samfish2bcrab
Sometimes I wonder if scientists have never seen a sci-fi movie before. "Oh yes, let's create a super species of deer. NOTHING COULD POSSIBLY GO WRONG." I wonder if State Farm offers a Zombie Deer Attack policy. -CaliopeSpidrman
"The meek shall inherit the earth" isn't about children. It's about deer. We're all going to get messed the fuckup by a bunch of cloned super-deer.- samfish2bcrab
Sometimes I wonder if scientists have never seen a sci-fi movie before. "Oh yes, let's create a super species of deer. NOTHING COULD POSSIBLY GO WRONG." I wonder if State Farm offers a Zombie Deer Attack policy. -CaliopeSpidrman
Oh yes. All calls in CS are recorded & evaluated for quality criteria. You can bet your bootie that CSR is getting shyt-canned!