International Nesties
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
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Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Unclaimed freight (furniture) and ramifications
Has anyone ever decided not to pick up international freight once it arrived in port because the costs were much much higher than you were told or anticipating? What does the freight company do with stuff that isn't picked up? Were there any sort of legal ramifications? TIA.
Re: Unclaimed freight (furniture) and ramifications
What do you mean by the costs being higher than anticipated? Do you mean the actually shipping costs, the port costs, duty?
I?ve only shipped freight once, and it ended being more expensive than I had been quoted, and suddenly didn?t include some things that I had been quoted. I do remember that I was told that they could delay the shipment in passing customs, but once it passed customs in the port I would be charged a fee for every day it was being stored, and it was pretty hefty as I recall. So yes, they can come after you for fees if you don?t pick-up a shipment within the agreed upon time frime.
I'm talking about port/third party costs mainly. Long story short, we were given a quote of what these estimated costs were going to be for a small piece of furniture we had shipped to us. All in all, the cost of everything is now about 5 times higher than what we paid for the piece and the importer keeps tacking on new additional fees without any sort of invoice for them (despite requests). They have also told my husband that we have to pay for the shipping, which we already have paid for and have a receipt for. We aren't sure exactly what's going on (it seems sketchy in some ways), and this is becoming a nightmare. Do we have the option of shipping it back or not taking possession of it?
You signed nothing at all when they came and got the piece of furniture? There was no paperwork involved? I would think the company is super sketchy if that is the case.
I have shipped things from Bali on numerous occassions and always have a signed document (even from little road side stores) for the export/import. i think you are being scammed. I would say that the Balinese store sent the item cash on delivery which is why this importerer is coming after you for the delivery cost.
As for ramifications- it depends on the country you sent it to. Here in Australia the duty etc is owed to the Government (but collected by the company normally) so if you don't pay it gets passed onto customs who will send the debt collectors after you. The goods are normally forfeited after a certain amount and sold at auction but they will still chase you for costs and the fees owed.
Honestly I woudl either lawyer up or contact both the importer (to discuss what exactly the situation is including an itemised invoice) and speak to your local government customs agency about your rights and what fees you should be paying for this item. If it is a scam it will probably be on the customs agency's radar.
Good luck
Thank you for your input. I appreciate it.
We ordered the piece from a large fairly well-known furniture store there and had it shipped to Singapore. We did pay by credit card so we may be able to get our money back on the purchase if we fight it through our credit card. We have attempted several times to communicate with the importer and they have yet to respond to our latest inquiry. We are considering engaging counsel.