I bought a pair of shoes, a bracelet, and some earrings on the Ann Taylor website on Friday. At the time, they were running a buy one, get one half off promo, so I got the earrings for 50% off. I paid full price for the shoes and bracelet. Today, I got an email that everything on the website is now 40% off. My order hasn't shipped yet, so I called customer service to see if they could do a price adjustment. The rep said that they cannot apply promos to past orders. Grrr!
I ended up placing a second order of the exact same items (minus the earrings, because they're no longer available) to take advantage of the 40% off promo. I saved almost $90! It's annoying that I'll have to make a return to the store, when Ann Taylor could have just credited my first online order.
Re: Annoyed with Ann Taylor
Same here. There's always ebates!
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