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USAA's online banking.

I'm super frustrated with it. So far it has been a complete pain in the butt.  It's been like 20 minutes and I've only been able to add 3 payees and set up 1 automatic payment because whenever I try anything else, it says "cannot be completed at this time."  UGH! At least Bank of America's online banking was super reliable.. 

Re: USAA's online banking.

  • Their online banking is one thing that bothers me. It always seems to be down when I try and access it from my phone (which is the case 90% of the time).

    We've been having a couple problems with them lately and it makes me sad because I really did like them.

    ETA: I also rarely use their bill pay. It takes forever for them to take the money out and that bugs me. Now I go to each individual website and pay. It's a pain the the asss.

    Formerly known as E&M
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  • Great... Now I wonder why I switched!! I use online banking all the time....  

  • I've never had any issues with their online banking. Hmm. Wonder if they're doing some updates.
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  • imageBacon+lettuce+tomato:
    I've never had any issues with their online banking. Hmm. Wonder if they're doing some updates.

    This. 

    Baby Birthday Ticker Ticker
  • I'm not all that impressed with their online banking...they don't have automated transfers set up with a lot of my big payees and it is tedious to enter all the payees in. I just chalked it up to there always being a downside to everything. 
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  • imageLace&Josh:

    imageBacon+lettuce+tomato:
    I've never had any issues with their online banking. Hmm. Wonder if they're doing some updates.

    This. 

    Same.  I think I've had maybe a handful issues in the 5+ years we have been banking with them...  _way_ better than any other bank I have held accounts with.

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  • imageAudette:
    imageLace&Josh:

    imageBacon+lettuce+tomato:
    I've never had any issues with their online banking. Hmm. Wonder if they're doing some updates.

    This. 

    Same.  I think I've had maybe a handful issues in the 5+ years we have been banking with them...  _way_ better than any other bank I have held accounts with.

    I have to agree that they're better than most other banks and any issue we've had has been taken care of almost immediately, which is why I stick with them. And you just can't ignore their amazing customer service.

    Formerly known as E&M
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  • I haven't had any problems with their website either. 

     

    I use the USAA app on my phone without problems also.  

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