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Royal in Cancun

We are going to stay at The Royal in Cancun.  I was/still am excited to go, but I have been reading reviews on TripAdvisor and am getting semi nervous now.  Anyone else stay there?  I am looking for reviews..good and bad.  I just want a second opinion :)  Thank you in advance.

Re: Royal in Cancun

  • We were there in March '10 and ate going back April next year. 

     I have a detailed review as well as pics in the link above my siggy pic. HTH and if you have any questions please feel free to ask.  

    Our Website

    Kristi and Kerry June 21,2008
    image

    Daisypath Next Aniversary Ticker
  • what exactly in the reviews makes you nervous?
    Friday, December 28 2012. The day I had emergency appendix surgery in Mexico and quit smoking. Proof that everything has a good side!! DH and I are happily child-free!! No due date or toddler tickers here!! my read shelf:
    Alison's book recommendations, favorite quotes, book clubs, book trivia, book lists (read shelf) 
  • When I booked the vacation all of the reviews were wonderful.  How nice the resort is, how good the food is, and how clean the grounds/rooms are.  Now I am starting to see reviews about the food going downhill and how people are not treated like "royalty" anymore.  I've also started to see some complications with the check in process as well.  I am sure I that DH and I will have a great time..just a little worried Confused
  • is it one post here and/or there or a ton of new posts about the food? do they say what the complications are? i mean can you prepare for them-such as if someone is complaining that they didn't have a reservation in the computer this can be solved by confirming your reservation before you go, getting the confirmation # and bringing the printed confirmation wtih you. to me being treated like 'royalty' is a bit relative-it all depends on the person's expectations.

    just so you know if you dont like the food there are about 300 great restaurants within a 10 minute cab ride :)

    Friday, December 28 2012. The day I had emergency appendix surgery in Mexico and quit smoking. Proof that everything has a good side!! DH and I are happily child-free!! No due date or toddler tickers here!! my read shelf:
    Alison's book recommendations, favorite quotes, book clubs, book trivia, book lists (read shelf) 
  • imagealithebride:

    is it one post here and/or there or a ton of new posts about the food? do they say what the complications are? i mean can you prepare for them-such as if someone is complaining that they didn't have a reservation in the computer this can be solved by confirming your reservation before you go, getting the confirmation # and bringing the printed confirmation wtih you. to me being treated like 'royalty' is a bit relative-it all depends on the person's expectations.

    just so you know if you dont like the food there are about 300 great restaurants within a 10 minute cab ride :)

     I've been stalking tripadvisor since we are going to the royal in April. The posts I'm seeing aren't what I would call bad. Yeah, there's some negative comments about the food but that's very subjective. I'm a very picky eater but I'm pretty sure I'll find something I like.

    As for not being treated like "royalty" again, very subjective.

    As far as some of the complaints I've seen about rooms not ready or not the right room. A) did they try to check in before true check in time and B) did they do the online check in (if applicable) or bother to call (or email) the resort directly and confirm the reservation including room details?  I've already been in contact with the resort directly (via email) when I upgraded our room. I have every email sent and received just in case there is a problem when I do tr online check in or when we get there. 

    My philosophy is each trip is what you make of it. If you choose to focus on the negative (no matter how insignificant) then you will have a bad experience. Instead, focus on the positive and you'll have a good experience ( or at least an ok one). Heck, I got food poisoning in Antigua for the majority of the trip but I didn't let it stop me from at least having an ok time. 

     

    Our Website

    Kristi and Kerry June 21,2008
    image

    Daisypath Next Aniversary Ticker
  • I plan on doing the online check-in and I called and emailed to reaffirm my confirmation.  I am not picky with food, but my husband is.  I know that we will have a good time and not every place is perfect.  The vacation costs alot of money and the slightly negative reviews made me nervous.  I just wanted to get second opinions from other nesties because I feel like I can trust them more than the ones on trip advisor.  Either way, we live in 6 weeks and we will have a great time!
  • It seems like everyone I know is talking about this place right now. They have said nothing but great stuff about it. Ignore TA and have a good time!

  • imagefreesia12:
    I plan on doing the online check-in and I called and emailed to reaffirm my confirmation.  I am not picky with food, but my husband is.  I know that we will have a good time and not every place is perfect.  The vacation costs alot of money and the slightly negative reviews made me nervous.  I just wanted to get second opinions from other nesties because I feel like I can trust them more than the ones on trip advisor.  Either way, we live in 6 weeks and we will have a great time!

    Hope you have a great time!  

    I know I'm anxiously awaiting our return trip there. Ughhhh judt over 6 months to go.  

    Our Website

    Kristi and Kerry June 21,2008
    image

    Daisypath Next Aniversary Ticker
  • I've h.  Lol oops. See next post
    Friday, December 28 2012. The day I had emergency appendix surgery in Mexico and quit smoking. Proof that everything has a good side!! DH and I are happily child-free!! No due date or toddler tickers here!! my read shelf:
    Alison's book recommendations, favorite quotes, book clubs, book trivia, book lists (read shelf) 
  • I've never seem a negative review for it on here. Hope it's everything you hope for. I'm sure youll have a great time!!
    Friday, December 28 2012. The day I had emergency appendix surgery in Mexico and quit smoking. Proof that everything has a good side!! DH and I are happily child-free!! No due date or toddler tickers here!! my read shelf:
    Alison's book recommendations, favorite quotes, book clubs, book trivia, book lists (read shelf) 
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