Travel
ChelseaNelson
member
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Victory! Delta finally came through.
in Travel
After the flight schedule that nightmares are made of, Delta has finally offered me reasonable compensation for my time, extra expenses, missed meeting and added stress! I am all proud of myself 
.
Out of four, i had two delayed Delta flights so far this week. The main one made me turn around after flying 30 minutes - I missed my connection (more then an hour) and missed a very long anticipated meeting. The only way to get to any of my meetings was to fly to a nearby destination and rent a car and drive. I was traveling for work and got worried about my expense report since it ended up costing me $380 extra just to get to my destination (from the car), and on top of that I missed presentations, wasted seven hours (including a return flight later) on non-working planes/airports. Six reps told me I had an impossible request for compensation - refund the rental car or change todays end destination so I wouldnt have to rent a car tonight (trade one rental for another). The end destination I wanted was a smalller airport with expensive tickets, but I thought that would be more likly for Delta to do then refund an outside cost. Wednesday's flight was again delayed and I got a very late start to my very long drive so I called customer service again yesterday and made my way to a supervisor - this woman was not only unwilling to help me, she was a total snot and infuriated instead of pacifying me. I was so mad that I looked up and emailed the Delta COE, the Customer Serivces manager, the VP of Customer Services and head of Customer Care....low and behold I get a call today - they are finally sorry for my troubles and helped me out with a changed flight (might not be a valuable compensation to everyone, but I worked well enough for me).
.
I do LOVE Delta, although this week I kinda hated them. I am glad I finally reached someone who had the power to and the willingness to work with me so I no longer felt taken advantage of. Yeah for me.....and I guess the lesson learned travell issues is just keep trying, if you really think you were wronged someone will be able to help.
.
Out of four, i had two delayed Delta flights so far this week. The main one made me turn around after flying 30 minutes - I missed my connection (more then an hour) and missed a very long anticipated meeting. The only way to get to any of my meetings was to fly to a nearby destination and rent a car and drive. I was traveling for work and got worried about my expense report since it ended up costing me $380 extra just to get to my destination (from the car), and on top of that I missed presentations, wasted seven hours (including a return flight later) on non-working planes/airports. Six reps told me I had an impossible request for compensation - refund the rental car or change todays end destination so I wouldnt have to rent a car tonight (trade one rental for another). The end destination I wanted was a smalller airport with expensive tickets, but I thought that would be more likly for Delta to do then refund an outside cost. Wednesday's flight was again delayed and I got a very late start to my very long drive so I called customer service again yesterday and made my way to a supervisor - this woman was not only unwilling to help me, she was a total snot and infuriated instead of pacifying me. I was so mad that I looked up and emailed the Delta COE, the Customer Serivces manager, the VP of Customer Services and head of Customer Care....low and behold I get a call today - they are finally sorry for my troubles and helped me out with a changed flight (might not be a valuable compensation to everyone, but I worked well enough for me).
.
I do LOVE Delta, although this week I kinda hated them. I am glad I finally reached someone who had the power to and the willingness to work with me so I no longer felt taken advantage of. Yeah for me.....and I guess the lesson learned travell issues is just keep trying, if you really think you were wronged someone will be able to help.
Re: Victory! Delta finally came through.
I think you need a plate of cookies now for the A+ effort you put into this!!!
So everyone is aware, with the POTUS flying around the nation a lot over the next few weeks for campaining, airports and flights will be having numerous delays.
Air Force One shuts everything else down.