Family Matters
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Credit card company calling for MIL
Recently we've been getting automated calls for my MIL from a collection agency. Does anyone have more information on this practice of CC companies calling family members? For example, is it likely that my MIL has not been paying her bill? Given what I know of their financial situation, I wouldn't be surprised. Should my DH let her know they're calling? It's kind of an awkward situation. Thanks!
Re: Credit card company calling for MIL
If it was somebody you didn't know, you'd probably just hang up the phone or find a way to tell the collection agency that the person they need does not live at this number and please don't call anymore. I'd treat this exactly like I didn't know the person. Any info you give to the collection agency will be used against MIL.
Let H decide if he wants to mention it to MIL. If so, I'd say something totally casual and non-judgmental. Like, "We got a phone call from _________ looking for you. Might want to call them and make sure they update your contact info."
When I used to work in collections for a major credit card bank. We would routinely call family members when the given number on the account was not being answered or disconnected.
You have 2 options here. 1. take the message and tell them you will let your MIL know they are trying to get a hold of her but please take you number off the list. 2. tell them you also don't contact her and to remove your number from the list.
You will have to do this several if not a multitude of times. 1. you come up in Lexus/Nexus (the first stop in skip tracing) as a 1st degree contection. 2. she is probably behind a on several different companies and is ignoring all, they've stepped it up by call you. so you will be dealing w/ several companies and several layers of depts. Each level of deliquency may be a different dept. 5 days late, 30 days, 60 days, 90, and 120. You are probably dealing w/ 60+ days late.
At any point the original debt could be sold to various collection agnecies. They keep selling them around until someone gets a payment or its no longer collectable. ( 7-10 years)
I get oodles of calls like these with collectors looking for my bro's former FI, my former BIL, former MIL (who is deceased) and other former in-laws.
The thing is this, I think: they call everybody in their database who somehow wind up in there due to locale -- FI used to live with bro upstairs from me. So I guess they figure I might know where she is. Same goes with former relatives of the debt ower.
Call them and say she does not live with you and you do not wish to get any more calls from them. They should comply.
And if they do not, report them to the FTC in Washington and say they are harassing you -- that's what I wound up doing for the calls I was getting for xFI (she owed book of the month club money, the guy from the FTC told me)...and I'm getting them again; who knows why?
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TTC since September 2012