iPhone users-question about pic messaging

egpitt22 · February 2013

Does anyone else have trouble sending/receiving pictures? I can send/receive texts with no issue, but it's very rare that I can get a picture to go through (and I know I'm not receiving any that have been sent) I've been trying some solutions listed online, but none are working for me

I just wanted to see if anyone had a simple solution that I'm missing before I sit on the phone with customer service during my lunch break.

ETA-I have the 4

lishie · February 2013

With my first iphone, the 3gs, I could not send or receive picture messages, but texting was fine. I tried a ton of fixes, and called customer service numerous times. Their help didn't work either, as they kept telling me it was an ATT problem. Eventually a trip to the genuis bar fixed it. I'm sorry to tell you my experience with that issue wasn't a good one.

Luckystar2 · February 2013

Hmmm...I have the 4s and Verizon and never have any issues with pics. I send pics a lot too!

BethieB · February 2013

Luckystar2:
Hmmm...I have the 4s and Verizon and never have any issues with pics. I send pics a lot too!

same here (though I have AT&T)

Emmy - I'd not even waste my time with your service carrier and would instead just run over to the apple store in Ross Park Mall and see if they can look at it at their genius bar... good luck!

Temp752290812504671 · February 2013

AT&T won't do anything for you. They do no troubleshooting or tech support on iPhones or iPads. You have to go to the Apple store, but you need an appt for the Genius Bar. You can do it online with your iTunes account.

gwennythepooh · February 2013

I haven't had problems with texting pictures, but I did have issues a couple days ago with texting (my keyboard wasn't coming up). I held down the home button and the button on top until the silver apple showed up. Then it powered back up and has been fine since. GL!

egpitt22 · February 2013

I called apple since I had no plans for my lunch break anyway; he couldn't fix it, so he conference called in someone from verizon, they still can't figure it out. They sent me some manual about erasing my settings once i'm home so I can back everything up on my computer, but maybe I'll just make an appointment at the store instead....

lishie · February 2013

Emmy, after my customer service experience for the same issue, which was partly because when I initially got my phone they didn't do pic messaging at all--it started shortly after i got mine. I definitely recommend just making an appointment. I kept being lazy about it and couldn't do photo messaging for over a year because of my laziness and not wanting to go to the store.

iPhone users-question about pic messaging

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