Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
So Frustrated!!
So we are closing on the house tomorrow. Yay!! I am trying to find out if we can get Verizon Fios at the new place because we have it now and love it. Well for some reason we can't get it at the new house even though they did all of the construction for it. When I asked the rep about the cancellation fee being waived she said that it is not possible since I will be cancelling my service!!! So I have to pay a cancellation fee because they can't honor thier contract. To top it off, when I ordered the service, I asked "What happens if we move and Fios isn't available?" The answer was that there would be no fee!!!
I mean it is cheapr to cancel it than to keep it but what if we did keep it? Would the next person that rents our apartment not be able to get it?
GRRRR!! I am so mad right now.
If you got through this you deserve a drink or a cookie or both.... Thanks for letting me vent. 
Re: So Frustrated!!
Good luck tomorrow!! I'm super excited for you both! Do you need me to post the QOTD tomorrow for you, since you'll be busy?
I think right before we closed on our house I fought with half of our service providers. I had a 3 day long arguement with T-mobile about our phone coverage.
Good luck today Cathy!
I would keep pushing your Fios concerns higher until you can get someone who will waive the fee for you.
GOOD LUCK!
This. Or push to get the service since the connections are there... what's the reason you can't get it?
Thanks ladies!! Only a few more hours until the closing!!
I am currently waiting for a call back from a manager which they say will take 24-48 hours.
They say that it is just not available yet at our house. The subdivisions to the north and south both have it. On top of that, DH and I were talking to the previous owners and they said that Verizon came through and tore up the streets to put new equipment in a few months ago. There is even one of those Verizon boxes at the end of the driveway.
I really loved the Fios at our apartment but this is putting such a bad taste in my mouth...
I'd call and say just that!
The sad part about it is that I did say that and they still wouldn't do anything...