Connecticut Nesties
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

The good and the bad news

Turns out my Health Insurance will cover the perscription I just need the Dr. to pre-authorize it.
Bad news
1) Contractors are refusing to credit us anything
2) I locked my keys in the freaking car

Re: The good and the bad news

  • Have you paid the contractors anything thus far?  I'm assuming you would have had to before they ordered the windows.  If you haven't - I'd tell them you're taking your business elsewhere.
  • Did you talk to an owner or a customer service rep? If it was a rep, call back and ask to speak with the owner. 
  • Yup we put a deposit down on the windows already
  • Call back and tell them you will have to call the State to report their business practices if they don't somehow make this right.

    I guarantee that will get results.  Anytime I threaten that I am happy w/ the response.  I just had to do this w/ Firestone after being ripped off.  I got a corporate apology and partial refund just for the threat I gave them.

  • Grace-
    That's not right--it is THEIR mistake.  They should be doing something for you.  If this is their customer service program, maybe you want to think about canceling your order with them and using someone else.  God forbid something go wrong with the installation!!  Have you given them any money yet?

  • I'd at least ask them to come do the installation on a Saturday then.  You already took a day off for it and they screwed up.  Now they need to come when you'll already be home.  Why should you guys miss two days of work?!
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