Ugh! Minor vent inside.. (Long)

wife2james

So as I mentioned I bought a dress this weekend to wear to DH's ball.  I also put a pair of shoes and some jewelry on layaway.  Since our budget was so tight, DH and I agreed that I'm going to cancel the layaway and buy some cheaper shoes or wear the shoes I wore in our wedding and wear the diamond jewelry that DH bought me when we were engaged (which is what he wanted me to do in the first place).  I honestly forgot about that jewelry and needless to say DH was none too pleased when I told him I got some costume jewelry to wear.  So I call David's Bridal today to try to cancel the layaway and I was told "You have to come in today and pay a $25 cancellation fee or it's yours."  So I call DH and leave him a message and he calls me back and says *Warning: language* "Just keep the d*** s***"  So I guess I'm stuck with it now.  Ugh.  I guess he's either aggravated with the situation or with me for even purchasing that stuff...or both.  I just can't believe I didn't work my brain and not get the shoes and jewelry.  I'll probably just go with the alternate plan and sale the stuff I bought.  So does anyone want to buy a pair of white peep-toe shoes and rhinestone jewelry?

karyn83

I would just pay the cancellation fee, as I'm sure your DH doesn't really want you to keep it, only to have to sell it. He should get over it when he sees you wearing the jewelry he got you.

aubie96

I agree w/Karyn, but if you stick w/it then sell it on here or the Knot as those girls are always looking!!!

wife2james

Great idea Katie!  I didn't even know about that!  I was going to just put them in the yard sale my cousin's wife is having in a few weeks.

 

kc0721

I would be extremely ticked off at David's Bridal. If you just ordered that stuff a few days ago, now they want you to pay a $25.00 cancellation fee, that's BS.  I guarantee they could put that stuff in there shop and sell it.  The shoes maybe, but the jewelry could be put on the shelf and resold, they have all kinds of stuff there.  I know this is going to sound really terrible, but what happens if you don't do anything???? Like don't pay the fee or go to pick up the jewelry???  I'm just a firm believer in customer service and this doesn't constitute very good service in my opinion, especially if they failed to tell you about the cancellation fee.  If all else fails, I would probably go and pick up the stuff and then try to resale it, who knows, maybe you might need it one day for something else. 

star21gazer

kc0721:

I would be extremely ticked off at David's Bridal. If you just ordered that stuff a few days ago, now they want you to pay a $25.00 cancellation fee, that's BS.  I guarantee they could put that stuff in there shop and sell it.  The shoes maybe, but the jewelry could be put on the shelf and resold, they have all kinds of stuff there.  I know this is going to sound really terrible, but what happens if you don't do anything???? Like don't pay the fee or go to pick up the jewelry???  I'm just a firm believer in customer service and this doesn't constitute very good service in my opinion, especially if they failed to tell you about the cancellation fee.  If all else fails, I would probably go and pick up the stuff and then try to resale it, who knows, maybe you might need it one day for something else. 

In my opinion David's Bridal isn't the greatest at the customer service skills.  I just have a little bitterness left over from my fiasco with them from my cousin's wedding and then when I tried to give them a second shot with my own wedding and they were yet again rude I just gave up on them.  

Wendy that sucks that they are charging you that when you just ordered the stuff.  I'd either sell it on the Knot like Katie said or I'd just pay the fee...I guess it depends on if the fee is higher or close to the price of the shoes and jewelry.  I know it sucks to just have to throw away money with nothing to show though. 

greeneyz7

I agree that's lousy customer service especially when you bought a dress there too. I guess you can either take it back and lose the $25 or try to sell it on the Knot. Either way you probably won't get back when you put into it. Remember too that prom season is coming so maybe you could sell it to a high school kid.

If it was me I would probably take it back I would ask to speak with the manager, a manager is the only one who has the power to bend the "rules". Explain the situation and be as nice as possible and just tell her the truth. Managers often change policy for customers...it's really their call. Those who work in the store just have to follow the "rules" or get in trouble.

wife2james

Thanks ladies.  I don't know what I'm going to do.  I don't know what would happen if I don't pick it up, but I'm sure I'll lose the $23 that I paid down and they'll be bugging me to pay the $77.28 that's left over.  I'll probably just be my typical non-confrontational self and pick it up and sell it.  Gah...I know that there are worse things but this just plain sucks.