Emailed Replies

SarahSmile23

Hey Annie, I know you were looking into this. Is there a possibility that the text of emailed replies can be sent in the body of emails again in the future? Or is it gone for good? I had a much easier time moderating my boards when we had that option. I feel like I am always behind without it and miss so much.

 Thank you!

LittleSweetie

My board is also asking me for this, especially since they can't check the boards on their mobile devices anymore.  Some of my girls are disconnected for those two reasons (emails w/o text and no mobile Knotting).

SarahSmile23

LittleSweetie:

My board is also asking me for this, especially since they can't check the boards on their mobile devices anymore.  Some of my girls are disconnected for those two reasons (emails w/o text and no mobile Knotting).

 Yeah, Little Sweetie, my local board is DEAD now because people don't follow along with anything. We used to have an extremely active local board...nicknamed "mini p&e"...before the switch, and now nobody posts anymore. I have had a few girls tell me it's because they used to read the responses, then log in and respond. Now they don't bother following the threads and don't pay attention to when someone replies. It's sad over there now.

LittleSweetie

SarahSmile23:

LittleSweetie:

My board is also asking me for this, especially since they can't check the boards on their mobile devices anymore.  Some of my girls are disconnected for those two reasons (emails w/o text and no mobile Knotting).

 Yeah, Little Sweetie, my local board is DEAD now because people don't follow along with anything. We used to have an extremely active local board...nicknamed "mini p&e"...before the switch, and now nobody posts anymore. I have had a few girls tell me it's because they used to read the responses, then log in and respond. Now they don't bother following the threads and don't pay attention to when someone replies. It's sad over there now.

Ditto -  my board has dropped off too.  There are still posts, but not like what it used to be

jaimelody

NJ board is the same way. Some of the girls/guys are complaining because of no mobile knotting but mostly because of the speed of the board. I'd be interested if they are going to get mobile knotting or maybe an app soon.

navybaby1113

Yup, my board is no where near as active anymore.

Knot Jen

SarahSmile23:

Hey Annie, I know you were looking into this. Is there a possibility that the text of emailed replies can be sent in the body of emails again in the future? Or is it gone for good? I had a much easier time moderating my boards when we had that option. I feel like I am always behind without it and miss so much.

 Thank you!

 

To be totally honest, this is a tough one for us b/c we realized tons and tons of lurkers would just get the text emailed to them and we'd lose out on so many people coming to TK because the text would arrive in your inbox.  You could watch an entire board and then never again visit The Knot.

Now people know a response has been posted, but have to actually come to TK to see it.  But, I think if the boards were faster (coming Wed) and they could reply from mobile devices, this would obviously have gone over more smoothly.  Those two are our top priority and then we can see where we are with the text in the emails.

SarahSmile23

Knot Jen:

SarahSmile23:

Hey Annie, I know you were looking into this. Is there a possibility that the text of emailed replies can be sent in the body of emails again in the future? Or is it gone for good? I had a much easier time moderating my boards when we had that option. I feel like I am always behind without it and miss so much.

 Thank you!

 

To be totally honest, this is a tough one for us b/c we realized tons and tons of lurkers would just get the text emailed to them and we'd lose out on so many people coming to TK because the text would arrive in your inbox.  You could watch an entire board and then never again visit The Knot.

Now people know a response has been posted, but have to actually come to TK to see it.  But, I think if the boards were faster (coming Wed) and they could reply from mobile devices, this would obviously have gone over more smoothly.  Those two are our top priority and then we can see where we are with the text in the emails.

I don't think this is the case at all. By watching the threads in our emails, people are able to stay involved in everything with very little effort and are more likely to be engaged and come back and post. Instead, nobody notices when anybody replies and threads just die. I know I, for one, am probably on 1/10 as much as I used to be because of that!

LittleSweetie

SarahSmile23:

Knot Jen:

SarahSmile23:

Hey Annie, I know you were looking into this. Is there a possibility that the text of emailed replies can be sent in the body of emails again in the future? Or is it gone for good? I had a much easier time moderating my boards when we had that option. I feel like I am always behind without it and miss so much.

 Thank you!

 

To be totally honest, this is a tough one for us b/c we realized tons and tons of lurkers would just get the text emailed to them and we'd lose out on so many people coming to TK because the text would arrive in your inbox.  You could watch an entire board and then never again visit The Knot.

Now people know a response has been posted, but have to actually come to TK to see it.  But, I think if the boards were faster (coming Wed) and they could reply from mobile devices, this would obviously have gone over more smoothly.  Those two are our top priority and then we can see where we are with the text in the emails.

I don't think this is the case at all. By watching the threads in our emails, people are able to stay involved in everything with very little effort and are more likely to be engaged and come back and post. Instead, nobody notices when anybody replies and threads just die. I know I, for one, am probably on 1/10 as much as I used to be because of that!

AGREE.  Watching the thread via email is taking baby steps into the Community.  By not having the text of the replies emailed to you, you're asking people to plunge into the deep end and lurk on the boards (which might be uncomfortable) versus watch posts and get involved when they're ready. 

I'm in marketing research, and when one of your users (or two HEAVY users) tell you how your product/service is being used, you listen. It's really hard for me to bite my tongue and watch the boards wither away - please take our notes to heart!

goheels05

Agreed.  Between the defunct "my posts" feature and the fact that replies no longer get emailed, there is no easy way to follow threads you've posted in.  it doesn't encourage people to come to the actual website, it discourages it.  I understand the logic of what you are saying, but the reality is that it is counter-intuitive.  We're the ones out there on the boards, and we're all seeing the same thing.

goheels05

People coming to the boards to view new threads and people viewing threads they've already posted in are 2 independent activities.  Yes, people will use the boards more when the load speed improves, but that doesn't solve the problem that it is impossible to follow threads to which you've already replied.  It's causing topics to "die" prematurely. 

navybaby1113

Umm...I replied to this thread and I don't know where it went.

My reply was much longer, but I just wanted to say I agree with these ladies.

SarahSmile23

facebook sends the content of replies in emails. myspace doesn't. which one became more popular?