Cleveland Nesties
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Help- haven't heard from my videographer!
I got married 3 months ago and have not personally been able to get ahold of Just perfect memories regarding my wedding video....anyone else have this experience? He did send out a mass email explaining his grandmother passed away about a week after our wedding and has been back logged, but I've left 2 emails and 2 voice mails and have now been calling every other day- and nothing! I'm starting to stress out and was just curious if anyone else is in this position
Re: Help- haven't heard from my videographer!
I had the same situation, but in RI. I had a contract for 2 versions of my wedding - a long version and a documentary version. I have the long version, but still do not have the documentary version. I should have gotten both by 12 weeks after my wedding...which was in March.
At first I was very understanding of him being in his busy season and other excuses he was making, but at this point I wish I had gotten outside help involved sooner.
A few months ago I filed an online report with the Better Business Bureau. Although they do not have any power over him since he is not a member, at least other people who look business up on there will see that he does not meet his contract and does not respond to the BBB.
I am now working with the Attorney General in RI who is pursuing it.
OH Attorney General Complaints: http://www.ohioattorneygeneral.gov/ConsumerComplaint
Better Business Bureau Complaints: https://odr.bbb.org/odrweb/public/getstarted.aspx
Good luck!