Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
I loathe Sprint
Dh's family has had sprint since it existed, so when I got my 1st cell phone (fresh. yr of college), I got Sprint got mobile to mobile. Well, in Aug '08 H and I combined plans since we were about to get married. What a hassle!!!
Since then I have only gotten 4 bills that were correctly charged. They still don't have our plan entered as 6:00 nights even though it is stated on the account bc every rep I talks to knows that's the plan. So for 17 months I have spent an hour going thru my bill and calling cust. service to have additional charges removed.
Today was the last straw and I went to the Better Business Bureau site online and filed a complaint. At the end, it asks what you desire from this. My response was
I want my bill to arrive with the correct charges each month. Meaning all calls after 6:00 are night and the only overcharges I receive are for making more than 550 minutes worth of calls before 6:00 on weekdays.
Also, I would like a personal apology and reimbursement for having to do the job of a Sprint employee for the past 17 months. Since a few bills were correct, I would like reimbursement for 13 months at a Sprint employee's wage.
I cannnot wait for our contract to end (damn new phones). We are leaving as soon as they're up!
Re: I loathe Sprint
So sorry! We have to have Verizon cause we can't get any signals from others...
Funny and impressed you're asking for an apology! Good for you!