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Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

Looking to leave Sprint?

If you are, then in January you can get out of your contract without having to pay an early termination fee.

Basically, they are changing their Terms & Conditions on Jan 1, 2010, and because of that everyone has 30 days to terminate their contract - no fee - before they are stuck with it.

I don't have Sprint, but I came across this and thought I'd share.

More information can be found here and here.

Re: Looking to leave Sprint?

  • I  wish Tmobile would do this.
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  • imageericandmarie:
    I  wish Tmobile would do this.

    We have T-Mobile and love it.  If you don't mind me asking, what problems are you having with them?

  • H and I are both on the account and when he was in BMT I had to make a change to the plan and they wouldn't let me.

    I went in on a different occasion to get his mil discount on there since he was at tech school. After talking to the service people over the phone they told me to just go in and show my ID and I'd be set. (Yes they knew I was just the dependent) I went in, and they told me they couldn't help me and they needed a mil. email. I told them what the lady on the phone said and they guy told me to go back home and call again and they could do it. I called and it was the same thing. It took a couple trips to the store and a lot of phone calls to figure out we for sure needed a mil email (he didn't have one set up at that time yet). 

     We've been charged for things we don't use. 

    When he was at Lackland he didn't have any service. At all. We had a dropped call every 2-3 minutes. 

    All in all it's been a bad experience. I'm sure there is other things, but that is all I can think of right now. 

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  • imageericandmarie:

    H and I are both on the account and when he was in BMT I had to make a change to the plan and they wouldn't let me.

    I went in on a different occasion to get his mil discount on there since he was at tech school. After talking to the service people over the phone they told me to just go in and show my ID and I'd be set. (Yes they knew I was just the dependent) I went in, and they told me they couldn't help me and they needed a mil. email. I told them what the lady on the phone said and they guy told me to go back home and call again and they could do it. I called and it was the same thing. It took a couple trips to the store and a lot of phone calls to figure out we for sure needed a mil email (he didn't have one set up at that time yet). 

     We've been charged for things we don't use. 

    When he was at Lackland he didn't have any service. At all. We had a dropped call every 2-3 minutes. 

    All in all it's been a bad experience. I'm sure there is other things, but that is all I can think of right now. 

    Sounds like you had a worse than average experience with them.  I know in our case the few times we got charged for things we didn't use it was very fast and easy to get the charges removed.

    As for the bolded part, if you move somewhere that you don't have any service, you should be able to get out of your contract (regardless of carrier) because they can no longer hold up their end of the deal.  It's worth checking out if you want to get out that badly.

  • I tried this about two years ago when they did/said the same thing and I had to talk to five different people (including being hung up on twice) and none of them would honor it, so I'm still with them. 

    I also moved about a year and a half ago into a new home fifteen minutes from my old home and I did not get service there.  I could not use my phone at all and always had to have it plugged in because the roaming was killing the battery.  I called them to complain about this and they said they couldn't give me free roaming or cancel my contract early because they claimed to be working on installing a new tower near my new home.  I moved away from there last year and to this day, my phone will still not work at that house and there is no new tower.  

    My contract and DH's contract are both up in the next few months and we're both finally leaving Sprint - after being with them for 10+ years.

  • imageCornFed:
    imageericandmarie:

    H and I are both on the account and when he was in BMT I had to make a change to the plan and they wouldn't let me.

    I went in on a different occasion to get his mil discount on there since he was at tech school. After talking to the service people over the phone they told me to just go in and show my ID and I'd be set. (Yes they knew I was just the dependent) I went in, and they told me they couldn't help me and they needed a mil. email. I told them what the lady on the phone said and they guy told me to go back home and call again and they could do it. I called and it was the same thing. It took a couple trips to the store and a lot of phone calls to figure out we for sure needed a mil email (he didn't have one set up at that time yet). 

     We've been charged for things we don't use. 

    When he was at Lackland he didn't have any service. At all. We had a dropped call every 2-3 minutes. 

    All in all it's been a bad experience. I'm sure there is other things, but that is all I can think of right now. 

    Sounds like you had a worse than average experience with them.  I know in our case the few times we got charged for things we didn't use it was very fast and easy to get the charges removed.

    As for the bolded part, if you move somewhere that you don't have any service, you should be able to get out of your contract (regardless of carrier) because they can no longer hold up their end of the deal.  It's worth checking out if you want to get out that badly.

    We aren't at Lackland anymore, we're at MacDill. We don't have the losing service (accept on my phone) anymore. When we were there though, I asked the guy if there was anyway to get out of the contract and he said there is, but it's extremely difficult and takes a long time. We weren't there for long so we'll keep it.. for now. 

    Oh and we went and canceled an option we had on our plan and specifically asked the lady if doing this would extend our contract (because we were less than 4 months away from getting out of it) and she told us repeatedly that it would not. A couple days later when we called to get a bill straightened out and ask what the exact date our contract was up they told us that it was going to be another 2 effing years. So the dumb b!tch at the Tmobile store obviously didn't tell us the truth so now we're stuck for another 2 years. I just really don't want to pay $400 to get out of our contract + buying new phones with another carrier.

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  • imageRockThisB!tch:

     I called them to complain about this and they said they couldn't give me free roaming .

    What?? Really? I have free roaming and I don't even need it anywhere.

    image
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