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Computer repair dilemma
My laptop is going on 2 years old. When I bought it, I got a 3 year extended warranty that also covers accidental damage.
In October, it started running slow and being non-responsive. So I took it into Best Buy for them to check. They came back saying that it was infected, and of course doing a virus clean isn't covered by the warranty. It would cost me $130 to get it done. The thing is, it hasn't gone a single day without some sort of reliable virus protection.
So instead of spending the $130 I bought a product from Best Buy (Webroot) and have been doing full daily scans of the hdd. Some cookies occasionally come up but that's it. I also contacted webroot directly and was told their product should be sufficient to find and remove any viruses.
Well, over the past week I've gotten the blue screen of death twice. I've backed everything up, but yesterday when I tried to do a full backup Windows explorer crashed on me 3 times.
So do I take it in TODAY and hope that they actually do something to fix it? Or do I wait until it won't boot at all and just keep making backups of any files that get added to it?
Re: Computer repair dilemma
If you have everything backed up, and if you have your original Windows install disc, I'd say you should just do a clean re-install of Windows and restore everything.
I know of plenty of people who do this with their Windows machines because of a slow build-up of bloat.
Other than the time it takes, it will be free to you, a much bigger advantage over what Best Buy will offer.
I've considered this option too. Except that I don't even have time to paint my nails thanks to my DD, much less reinstall my OS.
Ugh, I'll probably just break down and take it in today.
It'll probably be faster to do a re-install than to take it in to Best Buy. Typically it's as easy as popping in the disc, restarting so it boots into the disc, then saying you want to do a clean re-install of Windows. Most of the time it takes is just waiting for it to finish.
This. And I can almost guarantee that Best Buy will come back saying they can't fix it w/o you paying $xx. All you'll have to do is walk away once the re-install starts and just check on it every once in a while to see if you need to do anything. You don't need to sit in front of it through the entire re-install.
.: Diary of a Recovering Runner :.
Yep, Best Buy came back syaing my hardware is okay but that it's infected. I won't pay the $130 for them to re-install my OS, so I started on it on new year's day.
I'm currently downloading all of the windows updates and trying to get my software back on. What a pain.