Mexico Nesties
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

I'm waiting for a phone call

From FIL. He was going to rebook their flight today and then let me know the details. H called and told him everything last night, and then I called him to get him his confirmation number and whatever else he needed (I booked their original flight, so I had the info in an email.)

When I talked to him, he was in such an awful mood. I told him he HAD to be sugary-sweet to the customer service rep, even if it killed him. He growled at me, "Aw, I've tried nice before. It never got me anywhere!"

I fully expect for their rebooking fees to stick, simply because he's incapable of controlling his frustration (and eventual anger). And Lord help the poor soul on the other end of the line, especially if they happen to be obviously an outsource in SE Asia. He always demands to speak to someone in America.

In short, I'm anxious to hear how it went. I'm sure it'll be a trainwreck. 

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