Baton Rouge Nesties
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

My computer broke :(

My laptop that I bought last summer is having a hardware malfunction. I think a cable came unplugged or something. So I broke out my dinosaur for now. It's so hard getting used to this computer again.

I called Dell tonight. After 30 minutes on hold and 3 operators, my phone disconnected. Then another 30 minutes on hold and the customer care center was closed for the night. By 25 minutes. Such my luck. 

I'm hoping I can sweet-talk the IT guys at school into opening it up tomorrow. 

::two chest pumps and a peace sign for Jenn:: ~ MrsJudgeyPants

This is legal advice. Circa 2011

Re: My computer broke :(

  • I love my Dell, but their customer service sucks!
  • Something similar happened to my last Dell laptop. Their customer service is the worst ever! I was on the phone with a guy in India for an hour and got nowhere. He kept trying to make me take the thing apart which I had no freakin clue how to do. I hope one of the IT guys helps you out!
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  • Dell customer service is quite worthless.  Bake something; perhaps it'll persuade IT to help you out.
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