Gadgets & Technology
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
XP: barnes and noble vent
So, back in December, I ordered my nook. It was backordered with a ship date of 2/1. I also ordered a cover, it was a pre order, with a ship date of 1/4. I was told they would ship together. That was fine with me, I mean, what would I do with a cover and no nook, right? Nook came Tuesday. No cover. See on the item list expected ship date of 2/4. No worries, it's just a couple days. Since there was no shipping notification on the second package as of today, I go online to check it out. My cover's expected ship date? APRIL 10! Yes. They are now out of stock and will not be getting any more in until April. I called to complain, and was told had I ordered them separately, the cover would have shipped in Jan, on its own. But, since I ordered them together, they don't even HOLD one for my order. They let them sell out and jump ahead of other people with orders. I am so farking mad.Almost 5 months for something to ship is ridiculous, but had I ordered it knowing it would be that long, I would be fine with it. But, IMO, there is no excuse for this to work this way. None.And, the most they've offered is to cancel the order, which I am well aware I can still do, without their help. I definitely expected better customer service. I did call back and cancel. And it's going to take at least 24 hours for the credit to go on the gift card I paid with. (at least I still HAD the gift card!) I found a cover here: www.hob-op.etsy.com instead, and it's much prettier. I also emailed barnes and noble to let them know how unhappy I was with how this has been handled.
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Re: XP: barnes and noble vent
That's sucky.
I've pretty much always found B&N to have poor customer service.
(I have a K2, not a Nook. It's great, BTW.)
so far, I do really love the nook, but this CS has me questioning the decision.
I've always had great CS from them, so this is a new one for me...but I'm still mad!
I also got my nook after waiting over a month past Christmas, but didn't find a cover from BN that I liked that I was willing to pay those prices for.
I ended up getting mine from Javoedge.com, and it's awesome. I like that it has a full frame to hold the nook in place, instead of some flimsy elastic loops.
I almost ordered the cherry blossom one from there! But I found one I really liked at www.hobop.etsy.com