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manager advice needed...PLEASE!
Hi Everyone! My Name is Ashton. I am 24 and I manage a salon in my town. I was wondering if anyone out there can give me some advice on being a "better" manager?!
I am in "charge" of myself and 3 other girls at my salon (it is one of many "franchise" salons in the area) The girls have brought it to my attention that I may not be the manager that they want me to be. One of the girls is older then me, one younger and one the same age. I was told that I "talk down" to them, treat some of them like a baby, and they want to be my friend.
As a manager I feel like there is a fine line between being their friend and being their manager...am I right about that?! I know its hard to work with the same girls all day long every day, for the most part we spend more time together then we do with our families.
I am just wondering if ANYONE out there has been in a similar situation and would maybe have some helpful advice on how to manage these problems without being the all dreaded hateful boss?!
HELP PLEASE!!!
~A~
Re: manager advice needed...PLEASE!
I have dealt with that same issue. I moved up in my company and am now a manager there. It is easy for them to say that they want to be "friends", but there is a fine line that you need to walk. What happens if their work starts slacking and you say something to them? Will they be offended, or will they recognize you are trying to help them in their career?
I have one close friend that I work with that I have remained friends with on a personal level. We have clearly defined "work stays at work" and that sort of thing in our friendship. It has been going for a year and a half without an issue.
As for the talking down portion of things...if you are a manager and have goals/deadlines to meet, there comes a point where you need to get people motivated. Maybe try a few things to test personalities to get them motivated so that they don't feel that they are "being talked down to.". For example, do they need you to encourage them more to get work done? Do they need more or less attention? If an employee doesn't want to be treated like a baby, give them more responsibility. It will take stress off your shoulders and let them take pride in their work.
I hope that helps. It is a normal part of business. It is hard to play the manager role and to remain friends unless there is a clear understanding of your role both in and out of the office.
actually that helped alot THANK YOU! i posted this same blog on the 9to5 section and i got alot of reponses but none really helped....and alot them were kind of mean lol
but THANK YOU!!!!!!