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overcharged GST -- who can we report to?
Long story short, we had movers royally screw us today. They originally quoted $180 3 hr flat rate to move 2 desks and a hutch about 3 blocks (it took them less than an hour total). Got to the destination and he said that they'd now be charging $260 plus GST. They did a total $299. So that's GST of $39, when in fact, it should have only been 5% at $13. We have their GST number on the invoice. They are refusing to pay back even the difference on the GST. We are reporting them to BBB as it is (and unfortunately now notice they have an F rating and 14 complaints against them). But is there anyone else you can suggest contacting about the GST?
Re: overcharged GST -- who can we report to?
Are you in Ontario?
I'm not sure what you can do about getting your $$ back. But I do know that moving companies are notorious for screwing people over. Moving companies and gyms receive the most complaints for stealing people's money.
After you talk to the BBB, you can also report them to the Ministry of Consumer Services. It is a long, slow process though.
http://www.sse.gov.on.ca/mcs/en/pages/default.aspx
http://www.cra-arc.gc.ca/gncy/nvstgtns/lds-eng.html
If you want to be a REAL PITA, you could report them the the Canada Revenue Agency - it might lead to nothing, but it could trigger an audit for them...
Ontario Region Informant Leads Centre
Tel.: 905-984-4830
Tel.: 1-866-809-6841 (toll free)
Fax: 905-984-4829
Mail:
Ontario Region Informant Leads Centre
St. Catharines Tax Services Office
32 Church Street
Post Office Box 3038
St. Catharines ON L2R 3B9
Hours of service: 8:15 a.m to 4:30 p.m. (local time).