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Post Office Phone Number With A Live Person?

Anyone know how I can talk to someone at the post office to track a package?  I tried the 800# listed on the track and confirm page online, and of course, I can't get to a live person.

I placed an order with Anthropology on May 13 and still haven't gotten the package.  When I track it, it just says it shipment picked up in Jersey on May 14.  Anthro won't do anything for me until tomorrow (which is two weeks after the pick-up).  I ordered these items specifically to have for this weekend, so I'm kinda pissed; rightfully so, I'd say.  Shipping cost me $8.95, and I placed the order with plenty of time for delivery for this weekend. 

I swear this stuff only happens to me. 

Baby Birthday Ticker Ticker

Re: Post Office Phone Number With A Live Person?

  • USPS has the worst tracking system, IMO.  If I need something by a certain date, I almost always choose UPS or FedEx if that is an option, even if it costs more.

    I don't know that you'll be able to get any more detailed tracking by talking to a real person, but maybe try calling your local post office.  You should be able to find their number when you lood up locations. 

  • I didn't have a choice with the shipping.  I didnt even know it was sent by USPS until I received my order confirmation.

    The number for my local post office won't route to a live person either.  It's all automated.  I tried not pushing any buttons to see if it'd default to a live person and it doesn't.  I tried pressing 0 to get to the operator, and it doesn't work either. 

    I guess I'm screwed.  Even if I find where it is, I won't get home til 5:00, and they will be closed.  Pretty annoying.  I should get my shipping refunded for this.

    Baby Birthday Ticker Ticker
  • Can you go into the post office on your lunch break or at one that has extended hours?  You can talk to a real person, but I'm not sure that they'll be able to help much.  My experience has been that they have the same information about where your package is as you can find online. 
    BabyFruit Ticker
  • imageMrsKerCo:

    The number for my local post office won't route to a live person either.  It's all automated.  I tried not pushing any buttons to see if it'd default to a live person and it doesn't.  I tried pressing 0 to get to the operator, and it doesn't work either. 

    Try pressing *.  Sometimes the star key will get you to a person these days.  I've heard it's a new trick with automated systems. 

    I agree that your shipping should be refunded.  I really don't think it is reasonable for something to take two weeks to arrive. 

  • It takes a lot of effort to speak with a live person at the post office.  Trust me, I've tried.  Thankfully, my branch does have live people you can get to (eventually).  But if you've called your local branch and can't get a person, I'm not sure what else you can do.  Sorry.  I know it's frustrating.
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