Gadgets & Technology
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Data recovery: Please help
I posted this on my local board and am re-posting here:
I am trying very hard to remain calm, but am pretty much failing. Our
external hard drive has crashed. I can't begin to tell you what all we
have lost. If this has happened to you, have you used a data recovery
place? Who did you use and/or recommend and how much did it cost?
Re: Data recovery: Please help
It all depends on what happened to cause the crash. I had a very unfortunate experience with an external drive that resulted in the heads crashing together. In my case, they could have recovered nearly everything, but would have had to find an exact match for the drive, then swap out the heads in a clean room. In my case, I was quoted $1200+ for recovery.
Have you taken it in to Best Buy or somewhere like that? I'd suggest seeing what the Geek Squad has to say. If it's not something they can do, they should be able to recommend a data recovery place in your area.
I can sympathize. It reallllly sucks to learn about backing-up this way!
We'll just not tell H about this little fact, m'kay?
Thanks. You know what really stinks? This was the back up drive. It is a very long, complicated story, but our dog essentially took out our primary drive and our backup drive at the same time.
Oh wow that stinks! It sucks when you actually do something the way you should and you still get screwed.
When my HD got bricked I took it to two small computer repair shops first. The first one said it was the motherboard, $200 fix. I didn't really trust that. At all. So I took it to the another shop across the street, told the guy the issue (it was making an audible ticking noise, that's bad) and he told me I was pretty much screwed, and gave me the number for a data recovery place. I was in tears in the store. It was the week before my wedding and ALL of our pictures (the only copy, stupid me) were on there. Lesson learned on my part! I was able to get (low res) copies of my pictures off of my iPod using software I purchased for $30.
Here's hoping things work out better for you!
We'll just not tell H about this little fact, m'kay?
Hi crystalpopcorn,
I'm an IT professional, I can try to help. Do you still have the primary drive? Can you pm me and give more info as to what happened to the drive?
Generally when people say "crashing", they mean that it's unable to boot up or power on. This does not always mean that the internal disk is damaged (where the data sits). Sometimes this is just damage done to the power supply of the device, and there are ways to recover the data from it by supplying an alternate power source or booting it as an external drive in conjunction with another machine.
I do data recovery myself, at work and home, and from my experience I would tell you to contact a professional before attempting anything yourself. The data can be difficult to locate on a hard drive if you don't know what you're looking at.
I would avoid Geek Squad simply for the fact that they are in it for the $. When I worked there, most of the other members of the squad had zero actual IT experience - it's become retail more than anything, and for data recovery they generally recommend you send it to their repair depot which runs you about $1000. Not worth it when an actual professional can do it for $90.
Ask around, friends/family and see if anyone knows someone who has built computers or done IT support. Most likely that would be the best place to look. Independent computer repair stores are also a better bet than Geek Squad.
If you want to PM me and give me some more detail as to what the drive is doing/is not doing and what happened to it I can try to help out more.