Gadgets & Technology
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

XP Microsoft Office Help

I had Office 2010 Beta until Yesterday when it EXPIRED!!!!!  AHHHH  when I bought this computer I was told it would not expire.... a year later it did!  So now I went to control panel and uninstall.  Then I went and downloaded a free trail on microsoft.com called quick to run....  It won't work and now won't uninstall.  I don't know what to do, I cannot open any documents or pictures on my computer now and need help!  Any suggestions?  Any phone numbers of someone to call? Please help Thanks

Re: XP Microsoft Office Help

  • Whoever sold you the computer misled you.  :(  Trial versions sold with computers almost always expire, and anything marked "Beta" will eventually expire too.

    I don't know what you mean by "quick to run."  Is this where you downloaded the free trial of Office 2010? http://office.microsoft.com/en-us/try/try-office-2010-FX101868838.aspx?WT%2Emc%5Fid=mscom%5Fenus%5Fbnr%5Ftryq2

    Office (or the lack of Office) shouldn't impact your ability to open pictures on your PC.  Are you getting error messages?

    I would suggest contacting support -- http://support.microsoft.com/contactus/?ws=support&CTT=114#tab0

    If you are talking real time with a support person it will probably get you a faster resolution than me trying to help.  :)  It also looks like they have a chat option (in addition to phone and email support).  If you use email support be detailed in your email on your repro steps, it will help you get a faster resolution.  Ex: 

    1.  I bought an XX Brand computer in Aug. 2009 with a beta version of Office
    2.  It expired on Nov. 1, 2010, and so I went to control panel and uninstalled it.
    3.  I went to microsoft.com/trials and downloaded a trial version of Office (OfficeTrialFileName.exe)
    4. I installed and got no errors but when I try to do X, nothing happens.  When I try to do Y, something different happens.

    HTH

  • PP has good advice. If you need to open documents right away, use google documents. It doens't do so well with powerpoint formatting, but it reads word and excel documents just fine. You should have other programs on your machine to open pictures just fine. Instead of double clicking, right click and choose "open with" and pick a different program.
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  • The other fast temporary fix that I can think of is downloading free open office package:

    http://www.openoffice.org/ 

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  • Thanks Ladies!  Got it figured out thanks to your great advice!  Truly appreciated!
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