Gadgets & Technology
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

AppleCare - iMac turning itself off

My iMac started having problems 2 months after the extended warranty expired.  It shuts itself off randomly and it's very annoying.  Google tells me this is a common problem with my model and it generally starts happening right at the 3 year mark when your warranty expires.  I have taken in into the store 2 times already for this problem and they replaced my hard drive fan and power supply wire for free.  It is still acting up.  I'm getting really tired of having to give them my computer for a week and I'm frustrated that this happened right after my warranty expired.  Do you think I have any chance in hell of them giving me a free replacement like I would get if the warranty was still valid?  Has anyone had this happen to them?
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Re: AppleCare - iMac turning itself off

  • You can try and push for a replacement. Your iMac is getting to hot. Some of the caps on the logic board may be going bad as well. Make another appointment and try pushing for replacement of the unit as a whole. 

    GL 

  • I would try to get them to deal with it even though the warranty has expired. Argue that this issue occurred before the warranty did expire and it was not fixed. Sometimes the 1-800 number service is better. My husband's powerbook warranty expired and they (over the phone) extended it because he explained to him he was a student and didn't have the time to deal with taking it in.
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