So I heard from my photographer...

maheard

This is what I emailed her..

Hi Kim,I just wanted to check in and see about the status of our wedding pics. I know you have been incredibly busy and we just passed the holidays but I thought I would check. Hope you had a great holiday!

Montana  

This is what I got back...

Hi Montana!  I am sorry for the delay!  I have been SWAMPED with xmas orders!  I am hoping to be all done with your pics within a week.  I will get back to you with the web address.

Happy Holidays!  BIG kisses! -Kim

 

 ummm...so holiday orders get special attention before my Oct wedding??? These freaking pics had better be worth the money we are spending. Kind of makes me feel like if we had been more of a pain in the ass we would have them by now but because we didn't pester every week she decided she didn't need to rush. 

 

alecat9

At least now you know what the hold up is. Sorry it has been such a pain but hopefully they will be gorgeous photos. I would maybe think about adding the slow delivery/editing time to your review of her after. Not in a vindictive way of course, but in a honest assessment of her work.

lizzonyc

When did your contract say you would get them??

MC22

Yikes!  That's rough.  Did she set the expectation up front that it would take 2-3 months for her to prepare them? 

I agree that you should include it on any reviews you do...just so other couples are prepared for how long it will take...

maheard

lizzonyc:

When did your contract say you would get them??

The contract does not have a specified time frame on it. Its our bad for not getting anything in writing. BUT when we interviewed her we did ask and she stated it was 4-6 weeks and then as we were saying our goodbyes at the wedding  I asked when she thought we would get them she said it would probably be more like 6-8 weeks. I guess I took her word for more than it was worth. 

I should clarify that I am fine with the 6-8 weeks, my issue arose when she didn't get me the 3 pics for our thank-yous and holiday cards, after we had emailed each other about it.  I am even fine with it taking until after new years. What I don't like is that I feel like we are getting put on the back burner.  

I really just want to see something...anything really at this point. I am totally bummed that we didn't get to do thank-yous with our wedding photos on them but it is what it is I guess.  

 

MC22

maheard:

I should clarify that I am fine with the 6-8 weeks, my issue arose when she didn't get me the 3 pics for our thank-yous and holiday cards, after we had emailed each other about it.  I am even fine with it taking until after new years. What I don't like is that I feel like we are getting put on the back burner.  

Oh, I didn't know the whole back story.  I'd be pretty upset about not being prioritized over Christmas business too!  That's crazy!

KBinRI

Man, that stinks. I'd write back and tell her that I'm disappointed that my request for just a few photos for holiday cards and thank-yous weren't a priority, even during her Christmas rush. Maybe she'll throw something extra in for you.

The "BIG kisses" thing kind of irked me too, as if that would make you feel better? I don't know, maybe you have that kind of relationship with her but that seems a little casual. "Like, hey, we're girlfriends, right? So I know you'll let it slide ..."

That said, her work is fantastic and I'm sure you'll be getting great stuff when you do get it!

 

EmDizzle

So I think she does deserve an email stating your disappointment.  At this point, I honestly think you deserve some print credits or something.  I feel like there is something she can do to say sorry, but you need to make her aware you really deserve an apology - because you do.

I feel especially bad because our photographer went out of his way to hand deliver our discs to our house the week of Christmas, he knew how important it would be to have some wedding photos to show family over the holidays.   I feel like your photographer easily could have done this (even with three effing photos!), but she didn't, and that's really sad.  And from her response that you posted, it doesn't look like she really realizes the mistake that she made, putting your 3 photos of your silly little october wedding below a kid next to a tree. 

 If your wedding was in November, I might be a little more sympathetic, but she's had over 2 months.  I usually try to defend wedding photographers, since I kind of know the industry a bit, but even a swamped wedding photographer can get through basic editing of your photos in less than 2 months (new photo programs can get through basic editing at light speed).  What takes time is editing for special prints and albums, but even then she could have done something special with 3 damn photos in one afternoon. 

 Argh.  Sorry so long, the more I kept thinking about it, the more upset I got, lol.  I don't know, maybe she does have legitimate reasons for being so behind, but I don't think she is being very professional with you at all.  Hopefully she takes some damn good photos