I know it's been asked before, but cox or fios

smbd

which do you have? why do you like/dislike it?  what do you have for services? andif you don't mind sharing, what about does it cost per month?

cnyaugbride07

fios over cox mainly for the multi room dvr which i think cox has now.....we have 4 dvr hd boxes 1 being the multi room dvr, all hd channels, showtime/epix/starz movie channels, phone  w/long distance and 35mbps internet for $150....we have had fios for almost 2 years so I'm not sure of current cox pricing but when we first switched fios was cheaper....have been 100% satisfied since day 1

MS.JLT

Fios

Internet is much better, even at the lower speed.  And I love that their customer service is 24 hours. 

I still have cox at the store because Fios in not there yet and I see the difference daily

DomsMom09

MS.JLT:

Fios

Internet is much better, even at the lower speed.  And I love that their customer service is 24 hours. 

I still have cox at the store because Fios in not there yet and I see the difference daily

 Cox's customer service is 24/7 as well.  The reason the lower speed internet is better on Fios is because not a lot of customers subscribe to it yet.  The more times a node is split from the pole to a house in a neighborhood, you loose speed and quality of service.  Some nodes are better than others, just depends on the area you live in, and the neighborhood.  They are exactly the same service, same technology, etc.  Even though FIOS claims to be all fiber optic, once that wire is connected to your home, the fiber optics stop and you have the same service that Cox provides.  I've heard lots of customer service complaints with Verizon, and lots of billing errors which take several months to be resolved.  In my opinion, they are the same.  Prices are similar now, and service and technology are the same.  No matter what you get, your going to pay a lot.  Cox has the same services Verizon has including the multi room DVR that pp mentioned above as well.  Good luck in your decision making.  I have a friend who is a service tech on the roads for one company, and and my husband works for the other.  Neither one is better.  

Patriciasmommy

Well said Domsmom...my husband works for one of the companies too...they are the same however one has sooo much better custumer service than the other. And you are on the line with someone who is local.

smbd

customer service is one the reasons I'm hesitant to make the switch. I've never had a problem calling cox and getting someone out to the house if I needed to.

another is, the woman I spoke with at verizon said all the internet is wireless. We have the xbox hard lined in and DH doesn't want to give that up - we had issues in the past when it was wireless. 

kmm13

smbd:

customer service is one the reasons I'm hesitant to make the switch. I've never had a problem calling cox and getting someone out to the house if I needed to.

another is, the woman I spoke with at verizon said all the internet is wireless. We have the xbox hard lined in and DH doesn't want to give that up - we had issues in the past when it was wireless. 

Our desktop computer is plugged directly into the wireless router.  What does she mean that "all the internet is wireless"?  I am pretty sure that you could still hard line your xbox.

Dariamar

Ok I used to work for FIOS tech support so please take this as a somewhat biased review.

1. The internet comes w/ 4 hardwire plugs avaliable to you in 98% of areas. Apartment complexes are the only exception when I was working there. We have wired and wireless things plugged in in my home.

2. Fios does not split nodes. You have a dedicated feed to the hub so you don't lose speed until the 'actual' internet webpages etc. So what plan you pick is irrelevant. Low, high, mega doesn't matter. I personally can tell you, it will work at that speed to your house as long as you have the service.

It is a COMPLETE waste of money to have anything over 25mbps unless you are gaming and streaming video on pcs at the same time. Video on Demand will not affect your connection speed.

Typical problems w/ Fios:

Most OLD, think before 2002, cordless phones have weird issues (caller id doesn't work, don't ring, static, etc)

If you have an HD tv, and don't get an HD box, the picture might look weird.

If your pc is slow now, faster internet will not fix it. Please please please reread this, it applies to cox as well.

I've never had cox so I can not compare it, but the quality of video is like 500x's better then Direct Tv. 

GL! Honestly, I don't think there is much difference in the phone service but Fios internet IS better. And I think when they did tests, COX was better TV. Not 100% on that though.

micheleNYC

I've never had Cox, but had cable and satellite in MN and now we have Fios here in NY and I will NEVER go back. 

Internet speed - AMAZING. And we have the ability to hardline 4 things (we only use one hardline for 1 PC, everything else is wireless). The only computer that runs like crap is my old computer b/c, well, it's old and runs like crap on any system! ;-)

HD channels and quality - ROCKING! Better than anything we had with Cable or Satellite.

Customer service - never had a single problem, they've been great to work with day, night, weekend, etc. We have phone, internet, TV and cell phones with them (cell phones for almost 10 years now).  

I paid for the super fast internet with everything in the past and now that we have Fios I can use the smallest one and it's fine to even stream movies over! We never game online so that's not an issue here.

I'm a huge Fios fan after this move!