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Another reason to hate Southwest...

A friend posted this blog post on fb. It's not a blog I've ever read before, but I am totally shocked. I feel like more people need to know about her experience. It breaks my heart. 

http://alltheweigh2009.blogspot.com/2011/04/day-southwest-airlines-turned-my-old.html

I give her a LOT of credit for sticking up for herself!

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Re: Another reason to hate Southwest...

  • I am so angry that this happened to not only the poster, but to her 65 year old MOTHER as well.  I have a hatred for Southwest and this just confirms why I hate them all over again.  I cannot believe they would treat humans like that.  Unbelievable.
    Gabriel Joseph 6/13/2010
    BFP#2: 8/14/11 M/C 8/30/11 6w1d
    BFP #3: 10/26/11
    Beta #1 @11dpo: 22 Beta #2 @13dpo: 90 Beta #3 @17dpo: 480
    Missed m/c 12w3d 12/28/11, d&c 12/30/11
    dx Homozygous C677T MTHFR image image
  • I've always hated SW so this didn't surprise me.  Hope they do something to make this right for her.  I am super impressed with her weight loss......makes me feel like I need to be working harder.
  • wow, but so glad she stuck up for herself & is fighting it

    I've never flown SW, so i have nothing to say about them, though the in-laws fly all the time from Chicago to Tucson w/no problems (and they aren't small ppl either).

    it's just becoming so hard to find any airline that ppl like....unfortunately we're stuck being a Delta hub, so that's often the easiest/cheapest flight, but DH has already had his luggage missing on 1 trip & jet fuel ruined another luggage.   I wish Florida was closer for our trip, but we're stuck flying Delta...hope it all goes well... (we're not even taking a chance w/DD's flower girl dress, we're shipping it down early to my cousin-i can't risk Delta losing or ruining it!)

    *sorry about my mini-vent*

    Image and video hosting by TinyPic Lilypie Fifth Birthday tickers Lilypie Third Birthday tickers
  • That is horrible!  I have only flown SW once and we really liked them.   Airlines suck.
    image

  • Ok, go read her update on how much SW has given her.

    So far it's a $200 voucher, a refund of their tickets, 2 green passes (free tickets) for her and her mom and she's wondering if she should also ask them for sponsorship for an event she's doing.   Um no, I think you've gotten enough.

    I know you were humiliated and embarrassed, you chose to make your story public, but for your blog only the people in the terminal would have heard what happened and guess how many actually cared???  Not as many as you'd think.

    Enough's enough.  The employees were horrible and rude and didn't know how to do their jobs, you've been compensated, greatly IMO.

    Birthday Lilypie 2nd Birthday Ticker
  • imageksparks321:

    So far it's a $200 voucher, a refund of their tickets, 2 green passes (free tickets) for her and her mom and she's wondering if she should also ask them for sponsorship for an event she's doing.   Um no, I think you've gotten enough.

    I know you were humiliated and embarrassed, you chose to make your story public, but for your blog only the people in the terminal would have heard what happened and guess how many actually cared???  Not as many as you'd think.

    Enough's enough.  The employees were horrible and rude and didn't know how to do their jobs, you've been compensated, greatly IMO.

    I agree with this to an extent.  I think what happened was horrible, but she shouldn't be pondering the question if they should sponsor her to go to any conference. That is super tacky, IMO.

    That doesn't make what happened any more right, it's still super crappy of the airline to do. I am surprised that she would even accept anything from them aside from a refund for her flight.  I think if she wanted Southwest to pay for therapy or something for her 'pain and suffering,' that would be one thing. After reading that update it does seem like she is trying to capitalize off the whole thing.

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  • So..I appreciate your differences in opinion, but to call me tacky for opening the floor for opinions on something that I felt unsure of, is a little extreme.  If you had read the update, you would see that despite suggestions that I ask them to do it, I did not and will not.  It was a recommendation made by several readers, and I respect every person who takes the time to encourage, support and make suggestions even when I don't agree with them.

    I had the $$$$ to pay for my plane ticket, and I did.  I paid for one, and fit comfortably enough into one.  So, while a refund for the humiliating flight may seem like more than enough to you, it's personal to me.  I don't want more $$$$, and I did not request more $$$$.  But I do want respect and more than lip service...

    I made it public on my blog because two years ago I didn't find myself worthy enough to do so..now I expect to receive respect especially when I'm respectful.   And I'm far more concerned with knowing that this won't happen to someone else who doesn't have to courage to fight back and/or share their embarrassment publicly.

    But first and foremost, my blog has been about my struggles - physically and mentally as I shed over 100 pounds.  I talk openly about my life, relationships, workouts and almost everything else.  I force no one to read it, but because it's my little corner of the world, the things in my little world matter there.  I won't apologize for being tacky because I don't believe I was.  I was simply giving those who respect me and my space the opportunity to discuss this as a whole.

     

  • Would like to edit to say that I didn't request any $$$$.  I did not call Southwest.  Southwest called me.  Southwest offered to refund tickets to me.  I asked for nothing except empathy and the understanding that they have caused a very big problem for me in my own head space. 
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