Comcast v. Verizon FIOS

lburkey21

Opinions?

DH and I are moving to a new apartment and I'm not sure which one we should get. We've always had Comcast and for the most part haven't had issues, but from what I can tell FIOS is a little cheaper and they don't charge for installation.

I don't really know anyone who has FIOS so I have no idea about the service.

 

LauraT25

We can't get FiOS in my neighborhood, but a friend of mine has it and prefers it over Comcast.  Part of that is because Comcast in our area sucks, but you say you haven't had issues so I'm not sure if it would make much difference for you.  She says her internet is faster and she doesn't have problems with the cable cutting out (that frequently happens with Comcast around here).  It's also a lot cheaper, even after the promotional period is over, according to her.  I would probably switch just for the reduction in cost, even in the service will be equivalent for you.

sunshine_day_dreams

We recently switched from Comcast to FiOS - mostly because I loathe Comcast and couldn't stand giving them any more of my money.  We've had FiOS for a few months now and my biggest complaint is that we can't get the stupid DVR box to work.  It constantly turns itself off and resets itself, then takes 1-2 minutes to turn back on every time.  They've sent us a new box and new cables and it still does it.  It's so irritating when it's right at the suspenseful part of a show and then...the TV turns off.

We've had to call customer service a few times now because of the issue with the box turning off, and I'll say that so far Verizon's customer service has been worlds better than Comcast.

I don't see much of a difference in quality of service.  IMO, the internet isn't any faster than ours was with Comcast, and I can't tell a difference in TV service.  I do like that it's cheaper than Comcast, though, and that they're not getting any more of my money! :-)