Minneapolis/St. Paul Nesties
Dear Community,
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
HVAC Recs?
Well it looks like our (approximately) 40 year old air conditioner is finally going out.
Does anyone have any recommendations for an HVAC person or company?
TIA!
Re: HVAC Recs?
http://standardheating.com/
they have done great work for us and i know other nesties have used them as well. in full disclosure, my mom's boyfriend is 50% owner of this business but we had great experiences personally so i am confident recommending them.
Born 37w4d on 09/27/11 - 5lbs 10oz 19 inches
PM me if you want to know about my experience with Standard Heating/Cooling - it was NOT good.
Have you checked with your gas/electric utility to see if they're running any rebate offers for new HVAC equipment? Might be worth price checking it to see if it would be a good deal. I know that Xcel does kick in some $ if you get products with a certain efficiency level and I think you can choose off of their list of contractors for install.
Now that I called and made my appointment for the week, I will recommend Kath Heating and Air. They are great!
Having the air go out this week really sucks!
A Little Bird and a Monkey Butt
i hope that you have filed a complaint with them and given them a chance to make it right. i'm privy to some customer service conversations and they always do their best to give their customers a great experience, even if there were some hiccups initially.
I just need to rave about Kath again.
I called and made an appt right before my last post (maybe an hour ago?) and they told me the earliest they could be here was by Friday. I didn't complain a bit (after all, I am sure they are swamped)
20 minutes later I got a call - they had looked us up and realized we were a repeat customer (purchased a furnace a few years ago, and had them move our air conditioner last year so we could put in a patio) - they wanted to know if we were home right now. I have someone in our backyard right now looking at our air conditioner. Less than 90 minutes between call and service - can't beat that.
(to be fair, I may have mentioned that I am pregnant, and that I had to schedule Friday's appt. around my husband's cancer radiation treatment... )
We have never had anything but an amazing experience with Kath.
A Little Bird and a Monkey Butt
my read shelf:
Yep - I did give them the chance to make it right and unfortunately, the customer service part of things is what sealed the deal.
I might be too late but... we've used Dean's Heating/AC/Plumbing and they've always been professional, upfront about the work and their prices are fantastic.