Oklahoma Nesties
Dear Community,

Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.

If you have questions about this, please email help@theknot.com.

Thank you.

Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.

Security system vent

So we wanted to cancel our security system with the company that we have. The system came with the house, but honestly we don't use it that much(probably should but the key pad looks like it's from the 80s and really complicated to use). Come to find out if you don't tell them that you don't want to renew at a certain time they automatically renew the contract for you. Well, we are under contract until 2014! I thought we were on a month to month payment. I'm pretty pissed. They told us to get out from under it to cancel we need to pay about $800.
Lilypie Fourth Birthday tickers Anniversary

Re: Security system vent

  • Holy Crap. I get the auto renewal but that is usually on a year by year basis. I would also think they would notify you or that your term would be on your bill or account info you could see online. What Security system do you have and how long have you been with them, if you dont mind me asking?
  • imagerenee18101:
    Holy Crap. I get the auto renewal but that is usually on a year by year basis. I would also think they would notify you or that your term would be on your bill or account info you could see online. What Security system do you have and how long have you been with them, if you dont mind me asking?

    We have SecureNet. We've been with them since 09 when we bought the house. I would have thought they would have let us know also. I'm going to look through our bills tonight to see if they sent something I looked over.

    Lilypie Fourth Birthday tickers Anniversary
  • Oh my gosh!!! That's nuts! We pay quarterly for ours and we are always sent something. 2014, that's crazy!

  • If you dont find anything I would call or look on-line for policies. 2014 just seems crazy even if it were a 2 year contract, it shouldn't go to 2014. I would be throwing a fit asking to speak to managers (not supervisors) to get this corrected and if all else fails I would write bad reviews anywhere I could and report to BBB.

  • Wow!  I can't believe they would renew it for that long!  Hopefully you can find a way out from under it!
  • That's just ridiculous!
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