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I am trying to be less b!tchy. But I may snap. I HAVE snapped.

This vendor working on our cabinets?  They are making me VERY stabby.  We have an extremely short timeline here and they are doing whatever it takes to fvck with me and I am going to lose it.  Yes, it is just cabinets but......

They measure a few weeks ago. The first week of the reno, btw.  I knew we would be lucky if ANYTHING was right when we got our first rendering because...it just didn't seem like they listened.  Received first rendering, all wrong.  Sat with subcontractor for hours to go over things.  Sent in changes.  Received second rendering - still some issues - also received price and about sh!t my pants.  Asked for price breakdown.  Started "cutting" things out.  Made a few *very very very very small* changes.  Took four days to receive new rendering and when our subcontractor recieved it, he sent it back he said it was "so wrong." He didn't even want me to see it!

We are now on our third rendering and received the price.  IT IS THE SAME PRICE THAT WE STARTED WITH.  I cut out nearly $2k of stuff (yes, is that not ridiculous???????) and the PRICE IS THE SAME!!!!!  So p!ssed.  So, I went back to them and said 'Hey, I cut all of this stuff out, the price hasn't changed, so we need to add this particular thing back since I really want it and it apparently hasn't altered the price."

Get final price.  And it is now $750 more.

Week four of renovation.  Should be done in two weeks. And my goddamn cabinets aren't even in production yet.

STAB STAB STAB STAB STAB

Re: I am trying to be less b!tchy. But I may snap. I HAVE snapped.

  • Can you fire these idiots doing your cabinets?  I think it's unacceptable that they're not listening to you, especially when you're spending THAT much money.  If you can, change.  I'd be terrified to get my cabinets delivered only to find out that they'd fvcked up something else along the way.  Who is doing your cabinets currently? 
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  • imageBoyMom21:
    Can you fire these idiots doing your cabinets?  I think it's unacceptable that they're not listening to you, especially when you're spending THAT much money.  If you can, change.  I'd be terrified to get my cabinets delivered only to find out that they'd fvcked up something else along the way.  Who is doing your cabinets currently? 

    It is Ward Wood.  And the thing is...when we started this house project years ago, on another message board, I asked for cabinetry recommendations and they were HIGHLY recommended.  And I guess it isn't fair for me to b!tch about them because maybe the communication breakdown isn't them. Maybe they are ultra busy because everyone is renovating before the holidays - I don't know. I am panicked- everything, at this point, is dependent on the cabinets.  Can't lay the floor. Can't measure for countertops.  Can't do the backsplash. Can't paint anything.  So frustrated.

  • That's who did our cabinets (but we didn't live here when they were put in.) I love the finished project, but I'd lose my sh!t on someone who kept trying to upcharge me.
  • I think you're perfectly within your rights here to be pissed off. You're paying good money (and a lot of it, at that) to have this done correctly and the way you want. They should do it that way. I wish I had advice for you, but I've never dealt with this kind of situation. Hope it gets better soon!
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  • Gah - I would've flipped my sh!t already. This is just ridiculous. Like fuzzy said, you're paying good money for them to get this right - and if they can't even get the renderings right, there's not a lot of hope the final product will be right, too. I don't get why they're making things so difficult...I hope it gets resolved!
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  • You  have every right to be pissed! They are working for you and are clearly not listening. I would have a one on one meeting with them ASAP and if they can't produce what you want ASAP I would let them know I already talked to another cabinet maker (even if you haven't) who can do the job the way you want it and in the time alloted.
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  • When I got home last night I was still FUMING.  DH is not very confrontational, but apparently he called them and they "had words" (LOL at DH having words with anyone).  Told them they needed to be delivered on Friday and that there is 24 hours in a day so to hop to it.

    We'll see....

  • image+PuppyWuppy+:

    When I got home last night I was still FUMING.  DH is not very confrontational, but apparently he called them and they "had words" (LOL at DH having words with anyone).  Told them they needed to be delivered on Friday and that there is 24 hours in a day so to hop to it.

    We'll see....

    Way to go for your DH! Love that 24 hours in a day comment.

    Shop my ThirtyOne Site anytime 24/7 www.mythirtyone.com/116821
  • imagetbvenable:
    image+PuppyWuppy+:

    When I got home last night I was still FUMING.  DH is not very confrontational, but apparently he called them and they "had words" (LOL at DH having words with anyone).  Told them they needed to be delivered on Friday and that there is 24 hours in a day so to hop to it.

    We'll see....

    Way to go for your DH! Love that 24 hours in a day comment.

    Um, well, it is true.  Right before an SEC filing I am expected to work 24/7 for weeks to get it filed on time...why wouldn't ANY customer service oriented company work 24/7 to earn their customers business? And really, I could go on and on about this but I will save it for another time...

  • image5thOfJuly:
    That's who did our cabinets (but we didn't live here when they were put in.) I love the finished project, but I'd lose my sh!t on someone who kept trying to upcharge me.

    They did our cabinets as well but they aren't anything fancy and were finished when we moved in.

    I think you have every right to be b!tchy.  I'd want to fire them if you could find someone to complete them in your deadline.  Hopefully your DH's talk with them will light a fire!

  • They are to be delivered next Wednesday which makes me pretty happy.

    Countertop guy will measure Thursday and can have the countertops to us the next Wednesday.

    So....we should be back on schedule assuming the other stuff can get done quickly.

    I now have a new ceiling, a new exterior wall, and no holes in the roof!

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