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how would you list this on a resume
My last job, which I had for several years, had lots of project management responsibilities and random things that would fall to me. One responsibility I had was to interview, screen, hire, train, and be the "go to person" for the office transcriptionist, which had high turnover. At one point I was officially that positions boss, but then HR noticed that I made less than that position so someone else would have to "officially" be the supervisor. This kind of sillyness happened a lot where I worked (non profit company where pay ranges were totally random). That official supervisor was a co-worker of mine who worked in a completely different area and probably met the person twice.
I wrote most of the evaluations and their boss signed off on it. If work was slow they would do administrative work for me. If they needed time off they would tell me (not their boss) and I would find a temp agency or some other way to get coverage. I would audit their work and give them feedback.
At the time I didn't care too much, but now I want credit for it on my resume. I was a supervisor for several jobs before this one, so I think it might look bad that I have several years where I'm not a supervisor anymore. How would you describe this on a resume? At one point I was the supervisor so it wouldn't be a lie to list that on a resume, but I don't want to be dishonest either.
Re: how would you list this on a resume
You can maybe mention it like you were cross-trained on several different service lines, including HR and supervisory functions, as well as administrative support.
Just a thought.
It sounds like you were an administrative supervisor of staff with matrixed projects. That happens a lot in consulting, where you hold on to your staff, but they report to different bosses depending on the contract they're working on at the time. Here's how I wrote that in my resume just recently:
Over two years of practical experience as a staff supervisor providing all aspects of administrative support to two staff, including project supervision and direction, strategically planning careers and training, utilization management, and addressing performance issues.