Hudson Valley Nesties
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etsy issues??

So I placed an order for a footprint/fingerprint dog tag for DH for XMAS. Fingerprints are sent via mail footprints are sent via email. I marked each with each childs name and birth date. So it comes last night and only one kids name and birthdate is on the back. I contacted the seller and she made it sound like it was my fault. She said she had no way to know it was for to children she would try to restamp the back but it might not work. Has anyone had issues what do you do? I was so excited for this and know DH would love it but I paid 150.00 for something that is not right and might not look right because she has a disjointed ordering process????
Lilypie First Birthday tickers Lilypie Kids Birthday tickers

Re: etsy issues??

  • That's really terrible. She should make you a new one altogether, not try to stamp the one SHE effed up. I hope she does the right thing.
  • I'm confused about what the product is and if you submitted your part in 2 ways or if it arrives 2 ways. Can you share the listing? I'd need to read it plus shop policies to see what you're saying and how clear or not it is. And, it's really a seller issue - not an etsy issue. There is little etsy does when you are not satisfied with a seller's product - they don't back up sold items.
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