Trouble in Paradise
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Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
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Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
I can't decide! WWYD?
Ok, so this is a bit of a bragplaint. I can't decide which hotel to book at the beach in Thailand. Oh, woe is me!!
1. On the beach. Newer. More expensive. Mostly good reviews on tripadvisor, but the manager replied to negative ones in a very defensive and off-putting manner, so we are concerned about customer service.
2. Overlooks the mangroves, but a 5 minute walk to the beach that hotel 1 is on. Also good reviews for the newer rooms, but just ok reviews for older rooms. Cheaper. The biggest drawback is that when the tide goes down there is apparently a lot of trash floating around in the water on that side.
Which evil do you go with? A potentially nasty location or a potentially terrible service?
I agree with everything that muddled said. You should listen to her. -ESDReturns
Re: I can't decide! WWYD?
~Benjamin Franklin
DS dx with celiac disease 5/28/10
I am trying to find one of the manager replies to the reviews. You will find them pretty interesting.
I thought 1 had better reviews, but 2 does actually.
It turns out that the manager comments were from a different hotel (although this one still has service complaints), but I thought I would share them anyhow because I think they are funny. In one of them (not included below), he actually tells the reviewer to stay at a different hotel next time. lol.
Refer to 8' O'clock Tsunami tower testing. You probably send e-mail to Government to ask them why they have to do testing at 08.00 am. But this situation always happen on 1 and 16 every month. No one complaint because they know that it is better way to secure from disaster.
Also, i don't think our staff little speak English. You are Spanish or Italian. English is not your native or you probably don't understand us.
Repeat thanks for your review.
Sincerely,
Timmy
Marketing Manager
I think this next response was written to the wrong person, because their review was just not that bad.
1). We have to cancel airport transfer because we receive cancellation note from your agency (Expedia) then, we not send our car pick you up.
2). I think you are unhappy with first time arrival then you continue to annoy anything in our resort.
3) Front desk staff who you throw your flip-flop to her. It is very impolite manner you do. There are a lot of guests were checking out.
4) Of course, i always response negative review and explain our future guest to know that sometimes unhappy guest can write more story than the right one.
Sincerely,
Timmy
Marketing Manager
"Don't marry a man unless you would be PROUD to have a son exactly like him." ~ Unknown