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Is this tactful enough?
For those of you who were at my wedding Saturday, you saw how crappy my flowers were - well at least the ones I used. I went without two bridesmaids flowers and altar arrangements because of the horrible quality. They were pretty much dead come ceremony time.
I am writing a request for a refund to my florist, and want to make sure I am being tactful about it. I jsut don't want her trying to blame me for it, since I asked if we could pick them up Friday on the way to the hotel, since it seemed like she wasn't very organized to get things to me in time for my Saturday afternoon wedding. This is the same florist that BL had trouble with, and that another Knot girl had issues with.
"First of all, I want to thank you for all of your help piecing together my vision for our wedding. I really appreciate you being flexible with my schedule and how soon we needed everything ready. Unfortuntely, the quality of the floral was less than stellar, and we had several pieces die overnight, despite providing them the same care as my bouquet you had given me back in November.
- Two of the six calla lilies were completely browned and wilted by ceremony time. Luckily I did have a contingency plan, and gave two of the bridesmaids evening clutches to carry. A third calla was beginning to wilt by ceremony time
- My bouquet was browned and wilted on the bottom area Saturday morning, despite being cared for in the same manner as my bouquet for bridals in November. Sunday morning it was completely destroyed, as I had to use in in lieu of my completely wilted toss bouquet.
- Our altar arrangements went unused, as the hydrangeas were wilted and separated from the curly willow by Friday evening.
I have no problem paying for the boutineers, corsages, and 3 calla stems that did make it through the entire weekend, but I was very disappointed in the quality of everything else.
I look forward to hearing from you and resolving this issue.
I'm not so good with the advice... Can I interest you in a sarcastic comment?
Re: Is this tactful enough?
I'm not so good with the advice... Can I interest you in a sarcastic comment?
<a href="http://www.thenest.com/?utm_source=ticker&utm_medium=HTML&utm_campaign=tickers" title="Home D
Trickery
I'm not so good with the advice... Can I interest you in a sarcastic comment?
Wow, that is so disappointing. I for one would have been crushed since flowers were very important to me. I think your email is right on point and I hope it will lead to a resolution.
With All the Trimmings
Just do it!
For someone who seemingly has such a good reputation, you shouldn't have to cut your order when someone else has a bad experience in order to make sure that she can only screw up your wedding minimally. It's absolutely ridiculous.
I agree.
Not sure -- I rarely used WeddingWire because many of the reviews seem bogus. Almost all of the vendors are rated really highly. There's a certain *ahem* photographer on there who also has 4.5-5.0 ratings. I think part of the reason is that the clients who do get screwed over never technically get to the point of "using him as a vendor", and I think WeddingWire makes you state that you have used the person/group/facility you are reviewing as one of your vendors. I also knew if I wrote a bad review that it would be easily traced back to me even though its been almost a year now. Although I seriously doubt the kid has any sort of true legal representation at his right hand, it doesn't seem worth it to push it. It's so tempting though.
It's interesting because I had also (last year) decided to go with the same florist you used. However, she told me a deposit wasn't necessary, so I haven't paid one. My aunt and I will definitely be making my centerpiece flowers ourselves now. I am so sorry that you had this experience.