Buying A Home
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Frustrated!

We've been struggling with figuring out how our heating system works. We have this system set up and we have the temperature programming box on our wall. We can make changes to it, set up a schedule for a specific day, for specific times, etc.

Well we've cleared everything the sellers had set up. It still does not work- the heat still comes on during their scheduled times even though the programming is blank now!

At this time, we never want to see our sellers again- they've been nothing but pain in the @$$. They said they'd be there with us during our final walk through to show us how everything works. 15 mins before the walk through, they say they can't make it. Said they'd come sometime during the week to show us, they never did.

We also have floor heating and few other strange (new to us) systems that we have no idea how to work with. Should we contact the sellers and have them come? Or are we better off trying to figure out things on our own?

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Re: Frustrated!

  • I think you are better off reading the manual- if they didn't leave one behind go to google with the thermostat name/model and I am sure you can find some sort of PDF of the instructions. Your success in that venture would be greater than expecting the sellers to teach you.  They probably did it once and never touched it again.
  • At this point, I wouldn't even bother contacting the seller. If they haven't come already, chances are they are not coming. I would contact a HVAC company to come in and check it out or even try doing a google search on the system. I did that when I couldn't figure out what happened with our thermostat and found out the solution.
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  • The sellers have no obligation to show you how anything works.  Find the manual or google it. 
  • Its not the seller's responsibility to show you anything.  I kind of LOL @ you saying that they've been PITAs because if I were a seller and you asked me to come show you all of these things I'd probably call you a PITA. 

    Google a manual for it.  Or pay a heating person to come and show you how everthing works.  It really baffles me that a programable thermostat is that hard to figure out though. 

  • imageMaineWifey:

    Its not the seller's responsibility to show you anything.  I kind of LOL @ you saying that they've been PITAs because if I were a seller and you asked me to come show you all of these things I'd probably call you a PITA. 

    Google a manual for it.  Or pay a heating person to come and show you how everthing works.  It really baffles me that a programable thermostat is that hard to figure out though. 

    They offered to show us around at the final walk through. It was also in writing.

    It isn't hard to figure out, I had one similar to the one we have right now. Something just doesn't seem to be working properly and I was wondering if the sellers had it set up in a way that wasn't familiar to us.

    Found the manual though! Searched everywhere for it. Now off to figure out how to get it to work correctly!

    doggie Wedding Countdown Ticker
  • Good Luck! I hate stuff like that which is why google is my best friend lol.
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  • The one good thing about our flood was that I also had the plumber explain the boiler to me again.  If you can't find anything online, I would call someone.
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  • I *think* we figured it out! I feel so smart right now! Haha

    We still need to figure out how the floor heating system works as well as the humidifer. This house has a lot of new stuff that I've never seen.

    Hopefully we can figure out everything before we need to call somebody!

    doggie Wedding Countdown Ticker
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