Decorating & Renovating
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Yet another follow-up to my shutter/shade situation.

So.  I went INTO Home Depot to try and schedule an in-home appointment with someone who could represent all the brands they carry (or a large portion of them.)

They told me no can do.  That they do not have one person who reps all the lines and that I need to make individual appointments with all the manufacturers.

The Hunter Douglas lady was relentless and kept calling me (I sent her calls to v.m. until I could figure out if I could get one person for all lines.)  I spoke with her yesterday and she was doing her best to be professional about the way HD handles the in home design stuff, but I read between the lines and could tell the vendors thought there process was dis-organized and kinda crappy.

I didn't mention it to her, but the guy I spoke to at HD look shocked when I asked if they had samples of Hunter Douglas shutters in the store...he was like "they make shutters?"

ugggggggggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhh.

Re: Yet another follow-up to my shutter/shade situation.

  • Have you tried Lowes? I was looking at custom shades (casually looking) and they had samples/pricing for several major brands in their store. The sales person said they could sit with me and look at options if I ever wanted.

    We had their kitchen department do a quote for cabinets for us, and they were able to give us pricing and speak about all the major brands they carry. Perhaps their window shade dept. is similar.

  • We do have a Lowes across town (which means 25 minutes - I live in the Bay Area)...I need someone to come to our house to measure, etc.  HD will sit down with me in store as well.

    I may call Lowes to find out if they have one person who rep's a number of the manufacturers...

  • I would imagine that if you picked out custom shades/shutters at Lowes, they'd come out and measure before ordering. I know they did that with carpet for us, but it was at HD which.. obviously, you've already had issues with.

    Good luck! 

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