phone help???

Sunidaze

I am ready to scream - throw the phone across the room and see how well it shatters against the wall, etc. 

I have a Samsung Galaxy II.  Got it in February.  I am with Sprint and have been for 14 years (if for any reason this information is needed).  I HATE this phone...have not liked it since the beginning, but missed the window to return it and decided to stick it out since I have all my other gadgets (laptop, kindle fire, iPod Touch and the big fancy camera) too.  I stopped into the BB store where I originally got it and asked what my options were outside of paying full price for a new phone.  They could send it out for a refurbished.  Is that my best option right now?  Am I going to get another Galaxy only to discover it isn't just my particular phone but all Galaxies are horrible?  I decided I may as well hold on to it...primarily because of the pictures/videos even though they all automatically upload to photobucket with the app.  However, this morning, it has pretty much died.  Dead.  Totally.  Well, not completely, the screen shows 'Samsung Galaxy S II' and I am guessing it will until the battery dies (which, if history repeats itself, shouldn't take too long). 

What would you do?  What should I do?  Outside of getting this replaced with a refurbished phone since I have about a year and a half before I qualify for an upgrade, where can I legitimately purchase a new phone for some not so exorbitant price?

silly3710

Love the D! I'm from GR

Anywhoo...I am waiting on my iphone, have an ipad (or two) all DH idea.  Unfortunately, he is right. The i products just work. That's his reasoning, and it's true...at least so far. 

Sunidaze

Seriously disappointed in the D right now...but alas.

I am getting a refurbished, stuck with a loaner right now and it is killing me.  I am planning to get DH a new iPhone for christmas and hoping I am able to make the refurbished one stick it out a little while longer and then suck it up and spend much more than I wanted to or should on a new phone. 

SJU1982

I'm also a long time Sprint customer, and I had a similar situation with a Blackberry.  The phone never worked like it was supposed to; I went throught 3 of them in one year.  Fortunately, I didn't have to pay for the replacements (well, maybe $36 or something).  Still, it got frustrating having to change phones that often.  My contract cx fee was only $100 or $150 bucks.  I ended up just cx my contract, and then getting an iPhone as a new customer elsewhere.

Prime

Assuming you are both on Sprint, you might be able to use his old phone when you get him the iPhone.

danielleper03

I have the Epic (the S2 that slides) and I am not happy with it. I've used Android since the very first one came out. I have used i Phones a bit before and really like android better (however the new iPhone's battery is intriguing). I don't think I'd buy another Samsung (this is my first). I'll look into a different manufacturer with Android once my renewal comes up. Either with Sprint or anyone else cheaper. The nexus looks good.

entropicbeauty

I just got a Samsung Galaxy Nexus and it is probably the best phone I have ever owned. I was with AT&T for years, switched to Sprint for 2 years and only just now switched to Verizon. 

 I might be biased in my love of the nexus though because it is my first smart phone and with verizon I actually have reception everywhere (I got zero reception for the most part from Sprint).

If your phone stops working you should be able to get Sprint to send you a new one? If the phone is defective that isn't your fault.