I just spoke to a client who wanted an appointment and this is how our conversation went:
Client - I need to make an appointment but I need to come in on an evening or a weekend.
Me - I apologize. The last appointment we have is at 3pm and we don't have weekend appointments.
Client - Can I have 3pm on Saturday?
Me - Again, I apologize. We don't have weekend appointments.
Client - But I work full time.
Me - I'm sorry. We don't have weekend appointments.
Client - hm... Let's push this out a little bit then. Can I have Monday, May 26th at 3pm?
Me - I'm sorry. That's Memorial Day. The office is closed for the holiday.
Client - But I have off from work that day.
Me - Yeaaaa.. it's a holiday.
Client - So...Monday the 26th? 3pm okay?
Me - Of May? No. I'm sorry. The office is closed for the holiday.
Client - So what are you saying?
SERIOUSLY?!
Re: i just had this conversation
The Rowdy Roberts
boy (n): a noise with dirt on it