Delaware Nesties

i just had this conversation

I just spoke to a client who wanted an appointment and this is how our conversation went:

Client - I need to make an appointment but I need to come in on an evening or a weekend.

Me - I apologize. The last appointment we have is at 3pm and we don't have weekend appointments.

Client - Can I have 3pm on Saturday?

Me - Again, I apologize. We don't have weekend appointments.

Client - But I work full time.

Me - I'm sorry. We don't have weekend appointments.

Client - hm... Let's push this out a little bit then. Can I have Monday, May 26th at 3pm?

Me - I'm sorry. That's Memorial Day. The office is closed for the holiday.

Client - But I have off from work that day.

Me - Yeaaaa.. it's a holiday.

Client - So...Monday the 26th? 3pm okay?

Me - Of May? No. I'm sorry. The office is closed for the holiday.

Client - So what are you saying?

SERIOUSLY?!

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Re: i just had this conversation

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