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Do any of you own a Keurig?
I'm having nothing but problems with the B70 model (the platinum edition). I purchased the 1st one in November '09, right around Thanksgiving. It lasted about a month. I called their customer service and they sent me a replacement. Great! I got it and that one lasted about another month. I called again and they sent out a 3rd one. It arrived 2 days ago. It's already not working. I just called this morning and their sending out a FOURTH one! I can't believe this. I asked the girl if anyone else is having this problem, and she said only a small percentage are. The problem that I'm having is, the resovoir that holds the water won't trasport to the actual machine, so it shuts off so the motor doesn't blow up. Well this last one, the water is transferring, but when I hit brew, nothing happens. The screen says 'brewing' and nothing is happening...it goes on for several minutes like this. I'm so fed up. All I want is a cup of coffee! While I do appreciate them sending free replacements (without having me send back the defective model), its getting old. I even went as far as asking for a lower grade model and they won't do it. I was just wondering if anyone else is having problems with theirs?
Married 6/10/09 in Bermuda.
Re: Do any of you own a Keurig?
That really stinks. I'm glad to hear customer service has been good to you but still super annoying!
We have the original one without the screen and have had it for four years without any problems. However, as I posted the other day, I've gotten too cheap to buy the k-cups. It's too bad because I really do love their coffee.
I have the B-70 and havent had any problems. But Ive nly ahd it about a month
a month? give it a month & half. thats about the time frame with my first one. BUT hopefully thats the not the case for you. I'm just so annoyed that they can't realize they have a problem and correct it. I do see they have this particualr model listed as out of stock, so maybe thats a good sign.