I received my wedding album 3 weeks ago- yay! It's gorgeous and I was so excited to show it off. It came in the timeframe that was promised.
Then, I realized it was missing a full page. I went back to my e-proof to confirm and contacted my phhotog. They said this has "never happened". So, I returned the book so that they could send it back to the binders to either have the page added or remake the book. It has been with them for just over a week and there is still no estimated date that it will be back to me.
I am aware that mistakes happen and am not upset. But, I am frustrated, mostly by the fact that I had the book and had to give it back. So, my question is, should I expect anything to make up for my frustration and their error?
Re: WWYD? (or expect done?)