Our tech team has launched updates to The Nest today. As a result of these updates, members of the Nest Community will need to change their password in order to continue participating in the community. In addition, The Nest community member's avatars will be replaced with generic default avatars. If you wish to revert to your original avatar, you will need to re-upload it via The Nest.
If you have questions about this, please email help@theknot.com.
Thank you.
Note: This only affects The Nest's community members and will not affect members on The Bump or The Knot.
disappointed in Nell's
The last time I did the KL rentals I was able to send them back once I received my next stash. I can't remember if I got the stash discounted or if I got a refund (for the store credit you get with the rental), but I know I got my new diapers before I returned the others, so that I didn't have a gap in my stash. Yesterday I emailed Nell's to find out if my order would be discounted or refunded, and was told that I would receive a gift certificate for the store credit once the diapers were received. When I told them about my disappointment, they cited abuse of the system by other customers in the past. I can't understand how this is a problem if they just process a refund when/if they receive the returned rental diapers in proper shape.
I think I may forgo the extra $10 credit and just get a cash refund. I'll get my new diapers from the DiaperLab and keep my money local.
Re: disappointed in Nell's