I just got my Cameo and was anxious to use it, however it seems I have an issue (though it could be operator error - highly likely), since this is my first time using a program like this.
When I use the release lever, only one side, the right side comes up, making it hard to get the paper underneath. Do both the left and ride side of the roller bar lift up when loading the mat?
Maybe a better description of the problem is that tte mat is not feeding straight and therefore it won't cut right or just stops all together. I'm really hoping this isn't something ttat will require me to send it back, but my BIL seems to think the roller/lever was broken from the beginning.
Re: ETA: Silhouette Cameo Roller Question/Mat Pulling to the Side
You can either try adjusting the roller width, or that doesn't help, just give customer service a call, or shoot them an email. They should be able to walk you through the problem.
http://www.silhouetteamerica.com/contact.aspx
My new bff Gayle Forman!
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