Politics & Current Events
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Wow. Customer service/Social Media FAIL
Re: Wow. Customer service/Social Media FAIL
Oh sweet god!!
and Butternut, I'm dying because I've had, Harpo, who dis woman stuck in my head all weekend for reasons I can't explain.
Click me, click me!
No. Grub Hub is a web site that collects the menus from lots of local restaurants (most of which don't have the capability to order online without it) and processes your orders but the restaurants themselves deliver the food. I used to use CampusFood until they were bought out by Grub Hub recently but I've had very good experiences with Grub Hub so far (see my anecdote earlier in the thread about their response to our screwed up order).
My Blog
Ditto - it's like seamlessweb, from what I understand. I used it ALL the time in NY, and occasionally here in VA.
Restaurants generally give the service estimated delivery times, and then the service passes those estimates delivery times onto the customer. I've definitely had times in the past, though, where it's been up to twice as long as the estimate. And, yes, I was just as "hangry" as Gina was. And contacted Seamless, and the restaurant. Generally without fail, Seamless was more willing to help out.
And, honestly, if I'd been treated the way Gina and Lee were treated, and had I been tweeting at the time, I would have definitely tweeted some snarky comments.
"You don't get to be all puke-face about your kid shooting your undead baby daddy when all you had to do was KEEP HIM IN THE FLUCKING HOUSE, LORI!" - doctorwho
What the sh*t is this thread about that it garnered 100+ responses?!?
Coming soon to a cable network near you. :P
Yep, that's all I needed to read and now I can't get any image out of my head except how indy0809 manages to wear Gina around.
Thank you for helping me end my day with a laugh!!
is it like knowing her biblicly? Where is she applied? How often?
My Goodness...another food blog. Featuring: Macarons from a old post with a photo taken by my mom for a break from my crappy food photos!
As I'm following this thread this is exactly my thought. The first time - yeah, that sucked. the second time - St.Patty's Day - when Chicago is so bad you cant leave your house? She was surprised that the delivery was going to take 90 minutes or ended up taking 90 minute or whatever? They dont have a magical plane that can fly the food to her house over the apparently insane traffic, people, parking issues, and everything else.
I live in a city. Street parking is a major issue. so I completely get not wanting to leave your house on an especially busy day in that city. But why is it assumed the delivery will be timely? you know from past experience that this place is slow and not very prompt and all the other issues. Why expect it to be different on such an insane day in Chicago?
I dont have a problem with the tweeting on the part of GinaB or her reaction after the third incident, but I think the St. Patty's Day one deserves a pass. Either the city is insane that day or it isn't. And if it's insane, it is insane for all involved.
The restaurant was 100% out of line to post their private information though (which, heads up to Gina, Lee et al - everyone in this thread agrees on that point.)
Thanks!! Now I have the Chris Rock skit in my head. "When I am getting money at the ATM I am not looking over my should for the Media I am looking for n-words!!" Sorry but this make me LOL
DONE.
/gavel.
This thread is a joy to my otherwise banal Tuesday. Thank you, P&CE!
Call me Kat =^..^=
I'd like to nominate this as the bestest thread ever.
I am the 99%.
I read EVERY SINGLE WORD of this thread. Someone make these pigs come back, please!!
This should be required reading today.
What a goldmine of awesomeness!
I have to say though, I don't think what the business did was all that terrible, it crossed a line FOR SURE. But this attitude of OMG we are VICTIMS of this TRAVESTY!!!!!!11111111!!! is not merited. These people twitter as themselves and not under anonymous names, right? It's not as if "Flavor 180" outed their secret internet identities to the world. They stupidly posted their address then deleted it. And these people want this business to die mother f*cker die!
I don't know. Seems like an extreme response.
And somewhere Kony 2012 IS STILL OUT THERE!!! Let's keep our internet outrage in perspective people!
This was the most awesome post in a thread full of awesomeness.
Reading this thread in it's entirety was the best way to spend lunch.
Restaurant - you're lucky you are not being sued.
Gina / Lee - other than the privacy thing, get over yourselves. You're not that important but thanks for coming to our board and playing. Come back any time.
my read shelf:
@djleefarmer Thx for bringing a mighty fun day to @thenest, and for apparently deleting your offensive tweet. I win.
Brava, Twitter, Brava.
"You don't get to be all puke-face about your kid shooting your undead baby daddy when all you had to do was KEEP HIM IN THE FLUCKING HOUSE, LORI!" - doctorwho
If we could breed this with the turkey neck in the turtle thread that would be an awesome species of spectacular